ADSM-L

Problem with TSM Client in a WIN2000 Cluster Environment

2004-06-30 09:50:18
Subject: Problem with TSM Client in a WIN2000 Cluster Environment
From: Martin Krauß <Martin.Krauss AT ITG.UNI-MUENCHEN DOT DE>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 30 Jun 2004 15:35:03 +0200
Hello everyone,

We have some problems with our TSM scheduler service in a Windows 2000 Cluster Environment. There are two cluster nodes in the cluster, and from each cluster node we try to backup our data from the corresponding cluster-hard disks to a remote TSM-server. So cluster node A backs up data from the corresponding clustered (failover) HD AA to the TSM node AAA and cluster node B who backs up data from the corresponding clustered (failover) HD BB to the TSM node BBB. We would like both these clusters to have failover-capabilities with respect to each other, so that the backup from cluster node A automatically switches to server 2 if it fails on server 1 and vice versa with cluster node B

Our problem: two TSM scheduler services on each of the two servers running the cluster are installed: One for cluster node A and one for cluster node B. For some reason that I do not understand only the second service to be installed installed works. The first service installed (scheduler service for cluster node A on Server 1 and the service for cluster node B on server 2) exits with an error (MS Event ID 4099 / Source: AdsmClientService / "Scheduler exited with a result code of 12"). So the failover-mechanism on the cluster switches over to the other node. There the second installed (working) service allows the data to be backed up successully. But since the Schedule Service does not work on the "original" nodes, the failover-capabilities of the cluster are lost. We cannot switch cluster nodes between servers, because with the failure of the schedule services installed first the cluster fails and switches back to the nodes where the services that were installed later are located producing the error decribed before.

The administrator of the TSM server tells me that the service seems to transmit a wrong password - which cannot be, because I reinstalled it with very simly default passwords and doublespellchecked the passwords. Since he is a Linux expert, he has no experience with windows clustering, and therefore cannot help me on this issue.

Does anyone have experience with such a clustered environment under windows and know how to resolve it?

Thank you for your help,

Martin

--
********************************************
Martin Krauß
IT-Gruppe Geisteswissenschaften
LMU München
Ludwigsstraße 28
80539 München
Hotline: 2180 6400
Tel.:089 2180 1395
FAX: 089 2180 13543
Email: martin.krauss AT itg.uni-muenchen DOT de
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