I found out that My trial has expired......... and thanks to Richard Sims I
located the tdpoerror.log which was stored in the oracle install directory
(from some reason) and this log file confirmed this. Strange that it only
had one error message saying the trial has expired and numerous other
messages from each attempt we have made today.

Bill Slaughter
Tupperware
407-826-4580


-----Original Message-----
From: Justin Bleistein [mailto:justin.bleistein AT SUNGARD DOT COM]
Sent: Wednesday, June 16, 2004 3:47 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: TDPO Error message

First thing is I don't mean to sound like a smartaX%, but has the free
trial expired?

1.) Are you trying to run two rman backup streams, i.e. allocating two
channels?. I know on some trial versions you can only allocate one channel.
2.) Is this Oracle 8 or Oracle 9? What o/s? 32 or 64 bit?
3.) If Oracle 8 please double check to see that the Oracle backup library
is still linked from $ORACLE_HOME/lib/libobk.so to /usr/lib/libobk.so to
/opt/tivoli/tsm/client/oracle/bin/libobk.so. I don't know why they'd be
unlinked, but just in case.
4.) Look at your rman script make sure it's pointing to the correct
tdpo.opt file.
5.) Also check the Unix file/modes permission's on the tdpo.opt files as
well as the permission's in the /opt/tivoli/tsm/client/oracle/bin directory
structure. (/usr/...*) if AIX.
6.) Check the nodename your using, see if the nodename in the dsm.opt file
for Oracle can authenticate into the tsm server: "dsmc q ses
-server=tdpo_server_stanza"
7.) Also check to see that the tdpo software can authenticate into the tsm
server: tdpoconf password

This is all assuming it's running on  a Unix client system?
If you run through these suggestions and everything looks good. Let me know
and I'll try to help you further.
Thanks!

--Justin Richard Bleistein
Unix/TSM System Administrator


|---------+------------------------------>
|         |           "Slaughter, Bill"  |
|         |           <BillSlaughter@TUPP|
|         |           ERWARE.COM>        |
|         |           Sent by: "ADSM:    |
|         |           Dist Stor Manager" |
|         |           <[email protected]|
|         |           DU>                |
|         |                              |
|         |                              |
|         |           06/16/2004 03:22 PM|
|         |           Please respond to  |
|         |           "ADSM: Dist Stor   |
|         |           Manager"           |
|         |                              |
|---------+------------------------------>

>---------------------------------------------------------------------------
---------------------------------------------------|
  |
|
  |       To:       ADSM-L AT VM.MARIST DOT EDU
|
  |       cc:
|
  |       Subject:  TDPO Error message
|

>---------------------------------------------------------------------------
---------------------------------------------------|




We are trialing TDPO so I can't call in for support yet.



This was working and starting today we are having trouble.



We started getting the following message when using TDPO.



RMAN> crosscheck backup;



RMAN-00571: ===========================================================

RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============

RMAN-00571: ===========================================================

RMAN-03002: failure of crosscheck command at 06/16/2004 11:14:31

ORA-19554: error allocating device, device type: SBT_TAPE, device name:

ORA-27000: skgfqsbi: failed to initialize storage subsystem (SBT) layer

Linux Error: 2517: Unknown system error

Additional information: 7011

ORA-19511: Error received from media manager layer, error text:

   SBT error = 7011, errno = 2517, sbtopen: system error



Does anybody know what could be going wrong?



Or



Where I can look up these messages.



I never see the client connecting to the server in the ACTLOG.



"tdpoconf Shoeenv" command returns the following:



IBM Tivoli Storage Manager for Databases:

Data Protection for Oracle

Version 5, Release 2, Level 0.0

(C) Copyright IBM Corporation 1997, 2003. All rights reserved.





DATA PROTECTION FOR ORACLE INFORMATION

 Version:              5

 Release:              2

 Level:                0

 Sublevel:             0

 Platform:             32bit TDPO Linux86



TSM SERVER INFORMATION

 Server Name:          TDPO

 Server Address:       UXAS02

 Server Type:          HP-UX

 Server Port:          1500

 Communication Method: TCP/IP



SESSION INFORMATION

 Owner Name:           oracle

 Node Name:            us1lxas160_rman

 Node Type:            TDPO Linux86

 DSMI_DIR:             /opt/tivoli/tsm/client/api/bin

 DSMI_ORC_CONFIG:      /opt/tivoli/tsm/client/oracle/bin/dsm.opt

 TDPO_OPTFILE:         /opt/tivoli/tsm/client/oracle/bin/tdpo.opt

 Password Directory:   /opt/tivoli/tsm/client/oracle/bin

 Compression:          FALSE









Bill Slaughter

Tupperware

407-826-4580



Linux Version RedHat Advanced Server 2.1

TDPO Version 5.2.0.0

TSM API 5.2.2.0

TSM Client 5.2.2.0

TSM Server 5.1.7.2 (Running on HP-UX)

Oracle Version 9.2.0