First thing is I don't mean to sound like a smartaX%, but has the free
trial expired?

1.) Are you trying to run two rman backup streams, i.e. allocating two
channels?. I know on some trial versions you can only allocate one channel.
2.) Is this Oracle 8 or Oracle 9? What o/s? 32 or 64 bit?
3.) If Oracle 8 please double check to see that the Oracle backup library
is still linked from $ORACLE_HOME/lib/libobk.so to /usr/lib/libobk.so to
/opt/tivoli/tsm/client/oracle/bin/libobk.so. I don't know why they'd be
unlinked, but just in case.
4.) Look at your rman script make sure it's pointing to the correct
tdpo.opt file.
5.) Also check the Unix file/modes permission's on the tdpo.opt files as
well as the permission's in the /opt/tivoli/tsm/client/oracle/bin directory
structure. (/usr/...*) if AIX.
6.) Check the nodename your using, see if the nodename in the dsm.opt file
for Oracle can authenticate into the tsm server: "dsmc q ses
-server=tdpo_server_stanza"
7.) Also check to see that the tdpo software can authenticate into the tsm
server: tdpoconf password

This is all assuming it's running on  a Unix client system?
If you run through these suggestions and everything looks good. Let me know
and I'll try to help you further.
Thanks!

--Justin Richard Bleistein
Unix/TSM System Administrator


|---------+------------------------------>
|         |           "Slaughter, Bill"  |
|         |           <BillSlaughter@TUPP|
|         |           ERWARE.COM>        |
|         |           Sent by: "ADSM:    |
|         |           Dist Stor Manager" |
|         |           <[email protected]|
|         |           DU>                |
|         |                              |
|         |                              |
|         |           06/16/2004 03:22 PM|
|         |           Please respond to  |
|         |           "ADSM: Dist Stor   |
|         |           Manager"           |
|         |                              |
|---------+------------------------------>
  
>------------------------------------------------------------------------------------------------------------------------------|
  |                                                                             
                                                 |
  |       To:       ADSM-L AT VM.MARIST DOT EDU                                 
                                                        |
  |       cc:                                                                   
                                                 |
  |       Subject:  TDPO Error message                                          
                                                 |
  
>------------------------------------------------------------------------------------------------------------------------------|




We are trialing TDPO so I can't call in for support yet.



This was working and starting today we are having trouble.



We started getting the following message when using TDPO.



RMAN> crosscheck backup;



RMAN-00571: ===========================================================

RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============

RMAN-00571: ===========================================================

RMAN-03002: failure of crosscheck command at 06/16/2004 11:14:31

ORA-19554: error allocating device, device type: SBT_TAPE, device name:

ORA-27000: skgfqsbi: failed to initialize storage subsystem (SBT) layer

Linux Error: 2517: Unknown system error

Additional information: 7011

ORA-19511: Error received from media manager layer, error text:

   SBT error = 7011, errno = 2517, sbtopen: system error



Does anybody know what could be going wrong?



Or



Where I can look up these messages.



I never see the client connecting to the server in the ACTLOG.



"tdpoconf Shoeenv" command returns the following:



IBM Tivoli Storage Manager for Databases:

Data Protection for Oracle

Version 5, Release 2, Level 0.0

(C) Copyright IBM Corporation 1997, 2003. All rights reserved.





DATA PROTECTION FOR ORACLE INFORMATION

 Version:              5

 Release:              2

 Level:                0

 Sublevel:             0

 Platform:             32bit TDPO Linux86



TSM SERVER INFORMATION

 Server Name:          TDPO

 Server Address:       UXAS02

 Server Type:          HP-UX

 Server Port:          1500

 Communication Method: TCP/IP



SESSION INFORMATION

 Owner Name:           oracle

 Node Name:            us1lxas160_rman

 Node Type:            TDPO Linux86

 DSMI_DIR:             /opt/tivoli/tsm/client/api/bin

 DSMI_ORC_CONFIG:      /opt/tivoli/tsm/client/oracle/bin/dsm.opt

 TDPO_OPTFILE:         /opt/tivoli/tsm/client/oracle/bin/tdpo.opt

 Password Directory:   /opt/tivoli/tsm/client/oracle/bin

 Compression:          FALSE









Bill Slaughter

Tupperware

407-826-4580



Linux Version RedHat Advanced Server 2.1

TDPO Version 5.2.0.0

TSM API 5.2.2.0

TSM Client 5.2.2.0

TSM Server 5.1.7.2 (Running on HP-UX)

Oracle Version 9.2.0