We are trialing TDPO so I can't call in for support yet.



This was working and starting today we are having trouble.



We started getting the following message when using TDPO.



RMAN> crosscheck backup;



RMAN-00571: ===========================================================

RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============

RMAN-00571: ===========================================================

RMAN-03002: failure of crosscheck command at 06/16/2004 11:14:31

ORA-19554: error allocating device, device type: SBT_TAPE, device name:

ORA-27000: skgfqsbi: failed to initialize storage subsystem (SBT) layer

Linux Error: 2517: Unknown system error

Additional information: 7011

ORA-19511: Error received from media manager layer, error text:

   SBT error = 7011, errno = 2517, sbtopen: system error



Does anybody know what could be going wrong?



Or



Where I can look up these messages.



I never see the client connecting to the server in the ACTLOG.



"tdpoconf Shoeenv" command returns the following:



IBM Tivoli Storage Manager for Databases:

Data Protection for Oracle

Version 5, Release 2, Level 0.0

(C) Copyright IBM Corporation 1997, 2003. All rights reserved.





DATA PROTECTION FOR ORACLE INFORMATION

 Version:              5

 Release:              2

 Level:                0

 Sublevel:             0

 Platform:             32bit TDPO Linux86



TSM SERVER INFORMATION

 Server Name:          TDPO

 Server Address:       UXAS02

 Server Type:          HP-UX

 Server Port:          1500

 Communication Method: TCP/IP



SESSION INFORMATION

 Owner Name:           oracle

 Node Name:            us1lxas160_rman

 Node Type:            TDPO Linux86

 DSMI_DIR:             /opt/tivoli/tsm/client/api/bin

 DSMI_ORC_CONFIG:      /opt/tivoli/tsm/client/oracle/bin/dsm.opt

 TDPO_OPTFILE:         /opt/tivoli/tsm/client/oracle/bin/tdpo.opt

 Password Directory:   /opt/tivoli/tsm/client/oracle/bin

 Compression:          FALSE









Bill Slaughter

Tupperware

407-826-4580



Linux Version RedHat Advanced Server 2.1

TDPO Version 5.2.0.0

TSM API 5.2.2.0

TSM Client 5.2.2.0

TSM Server 5.1.7.2 (Running on HP-UX)

Oracle Version 9.2.0