ADSM-L

Re: need help with ms-exchange 2003 cluster backups

2004-06-14 11:42:51
Subject: Re: need help with ms-exchange 2003 cluster backups
From: "Bos, Karel" <Karel.Bos AT ATOSORIGIN DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 14 Jun 2004 17:41:57 +0200
Tom,

>From the looks of it, only the TDP is installed. In the readme it is stated 
>that:

Software Requirements
---------------------

Data Protection for Microsoft Exchange version 5.2.1 
requires the following MINIMUM software levels:

 -  IBM Tivoli Storage Manager API 5.1.5

The API is deliverd in the BA client package. Before scheduling the back-ups, I 
would recommend making one session from the GUI, to see if the communication 
between the TDP is working. 

Regards,

Karel Bos
Customer Unit Nuon

Atos Origin 
Naritaweg 50-52
1043 BZ Amsterdam

Office: +31 (0)20 4841132
Fax:    +31 (0)20
Mobile:         +31 (0)6 51 29 88 01 
Karel.Bos AT atosorigin DOT com
www.atosorigin.com

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-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Kauffman, Tom
Sent: maandag 14 juni 2004 17:15
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: need help with ms-exchange 2003 cluster backups


I know it's not much to go on -- that's what I'm getting from MY people
:-(

At the server side, I see no connect from the cluster, so I'm making the
assumption that the Windows 2003 scheduling process (whatever it is)
isn't actually working (Is there anything besides the 'at' command? I
haven't looked at this aspect of Windows since NT 3.51 . . .)

Tom Kauffman
NIBCO, Inc

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Del Hoobler
Sent: Monday, June 14, 2004 9:12 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: need help with ms-exchange 2003 cluster backups

Tom,

"it's not happening" is not much to go on.  :-)
Can you get more details on what is not working?
What do you see in the TDPEXC.LOG file?
What errors are you getting?
Does the user-id that owns the Windows Scheduler
Service have enough authority to back up
the Exchange server and access the Windows registry?

Data Protection for Exchange 5.2.1 has been tested
in an Exchange 2003 Active/Active Cluster environment.
All "scheduler" testing was done using the
TSM backup/archive client scheduler.

Thanks,

Del

----------------------------------------------------

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 06/14/2004
09:37:24 AM:

> I don't do windows and my windows support people have hit a blank
wall.
> We just migrated from MS-Exchange 5.5 to Exchange 2003 (I think it is)
> and went to a clustered environment - two nodes in active/active mode,
> with the userbase and info-store split between them. And, of course,
> went to the current TDP Exchange client that claims to know both
> Exchange 2003 and clustering.
>
> We're using the Windows scheduling process to kick off the backups -
and
> it's not happening. I don't have the regular TSM client on these two
> systems, as our 'bare metal restore' concept is rebuild/relaod from CD
> and then restore the info-store.
>
> I'm looking for suggestions on what to tell the guys to look for, and
> where to look. Any help would be appreciated!
>
> Tom Kauffman
> NIBCO, Inc