ADSM-L

Re: Scheduler fails on Windows 2000 and 2003 without a message

2004-04-28 09:05:02
Subject: Re: Scheduler fails on Windows 2000 and 2003 without a message
From: Andrew Raibeck <storman AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 28 Apr 2004 07:03:53 -0600
Hello Karin,

Is the scheduler "failing" or being "missed"? There is a difference: 
"Failed" means that the scheduled event began, but encountered an error 
condition that prevented it from completing successfully. "Missed" means 
that the scheduled event never began. For example, if the scheduler is not 
running on the client, then of course it can not execute its scheduled 
events; nor can it report that it did not run.

>From your description, it may be that a "missed" schedule is what needs to 
be investigated. On the client machines that missed their scheduled, 
verify that the scheduler service is started. Check the dsmsched.log and 
dsmerror.log to verify that the scheduler was able to successfully contact 
the server and query its next scheduled event. For that matter, make sure 
that you can perform manual client operations as well, just to verify 
basic functionality.

Also check out the TSM problem determination guide at 
http://publib.boulder.ibm.com/tividd/td/IBMStorageManagerMessages5.2.2.html. 
There is a link called "Scheduling" that might have some useful 
information.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/[email protected]
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.



Karin Dambacher <karin.dambacher AT EMPRISE DOT DE> 
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
04/28/2004 04:58
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Subject
Scheduler fails on Windows 2000 and 2003 without a message






Hello,

on some Windows NT, 2000 and Windows 2003 server the TSM scheduler fails
without a message in the eventlog. In the morning, I see the 
missed-message
of the client schedule. That is all.
Other servers with the same configuration run well.

TSM Server 5.2.2 on AIX 5.1
Windows: TSM Client 5.1.5.x and TSM 5.1.6.x with newest patch

Best regards, Karin

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