ADSM-L

Re: bad performance on web administration tool under ITSM V5.2.2. 3

2004-04-28 04:12:29
Subject: Re: bad performance on web administration tool under ITSM V5.2.2. 3
From: "Lambelet,Rene,VEVEY,GLOBE Center CSC" <Rene.Lambelet AT NESTLE DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 28 Apr 2004 10:08:04 +0200
Hi,

we use the DNS with TSM server 5.2.2.2 (AIX) and didn't notice any problem
of performances with the Web admin tool.

Best regards,

                René LAMBELET
                NESTEC  SA
                GLOBE - Global Business Excellence
                Central Support Center
                SD/ESN
                Av. Nestlé 55  CH-1800 Vevey (Switzerland) 
                tél +41 (0)21 924'35'43   fax +41 (0)21 924'45'89   local
REL-5 01
                mailto:rene.lambelet AT nestle DOT com

                This message is intended only for the use of the addressee
                and may contain information that is privileged and
confidential.


-----Original Message-----
From: Richard Sims [mailto:rbs AT BU DOT EDU]
Sent: Tuesday,27. April 2004 20:15
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: bad performance on web administration tool under ITSM
V5.2.2.3


>I included DNSLOOKUP NO in my dsmserv.opt file an the performance
>problem is solved.

But... As the APARs indicate, it is typically the case that TSM helped
identify a site configuration/service problem, which needs to be pursued,
as it can affect all applications running on that system.

DNS lookups should be almost instantaneous in a well configured system.
(Having an unresponsive DNS server's IP address in a DNS servers list
can result in a four-second failover delay before rotating to the next
address in the server list.)

I would urge pursuit of the underlying problem.

   Richard Sims    http://people.bu.edu/rbs

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