ADSM-L

3583 Library problem

2004-03-17 21:00:21
Subject: 3583 Library problem
From: Desalegne Guangul <Desalegne.T.Guangul AT KP DOT ORG>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 17 Mar 2004 17:58:00 -0800
Hi Guys,
I'm using Storage management server version 5.1.6.0 on windows 2000 
advanced server and Tape Library IBM LTO 3583-L18 with two drives. Once 
every two weeks I get the following error and nothing get backup to the 
tapes.  The error on the Library shows SAC 8100 and on q actlog has the 
following message:
03/15/2004 06:00:33 ANR8381E LTO volume 649AENL1 could not be mounted in 
drive DR1 (mt2.1.0.4).
 03/15/2004 06:00:33 ANR1401W Mount request denied for volume 649AENL1 - 
mount failed. 
03/15/2004 06:00:38 ANR8943E Hardware or media error on library LTOLIB 
(OP=8401C058, CC=304, KEY=04, ASC=40, ASCQ=C0, 
SENSE=70.00.04.00.00.00.00.0A.00.00.00.00.40.C0.81.00.00- .00., 
Description=Changer failure). Refer to Appendix D in the 'Messages' manual 
for recommended action. 03/15/2004 06:00:40 

Checked what the Appendix D in the manual suggests but didn't find that 
being the case here.  The only way I can get around this problem is by 
rebooting the Library.

Any help I can get is appreciated.



Desalegne Guangul
Regional Occupational Health
1800 Harrison St. 21st Floor
510-625-3038 or tieline 8/428-3038

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