On Mar 15, 2004, at 21:33, Paul Fielding wrote:

I would be prepared to assume it.  I once tried to contact Veritas for
support when a client was trying to use Backup Exec to backup Exchange
databases to a TSM server.  We couldn't get it to talk to the server.
Not
even a peep.  Actlog indicated B.E. never got even as far as trying to
talk
to TSM.

First, I got passed to *four* different technical guys before we hit
one who
even knew what TSM was, let alone the fact that their product supports
dumping
to TSM.   After he poured through the install manual (which we already
told
him we'd done thoroughly) he solemnly declared that we needed to
reinstall
our TSM *server*.  You can imagine our response...

We eventually got it to work without Veritas's help, but after using
for 3
weeks they went back to using the Tivoli agent.

Now,

this is usefull input. This means I now have an actual agrument to tell
my collegues not to use this sw because it sucks and Vertias support is
sub-standard. Knowing that we do have relyable backups using TSM for
mail, the effort and cost of this new client is probably more expensive
than a few disks (and a server to go with those).

regards,

Paul

-----Original Message-----
From: Remco Post [mailto:r.post AT SARA DOT NL]
Sent: Monday, March 15, 2004 12:49 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: veritas backup exec client and TSM server

But still, I have no answer to my experiences question, which is
more
important to me than IBM politics.

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Met vriendelijke groeten,

Remco Post

SARA - Reken- en Netwerkdiensten                      http://www.sara.nl
High Performance Computing  Tel. +31 20 592 8008    Fax. +31 20 668 3167

"I really didn't foresee the Internet. But then, neither did the
computer industry. Not that that tells us very much of course - the
computer industry didn't even foresee that the century was going
to end."                                       -- Douglas Adams