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Client backup request form
2004-03-10 11:24:17
We are a pretty small company with ITSM on our MVS mainframe. Recently we've had a huge increase in servers from all departments in the company. Up until now the server administrators would just call me or email to create a client node for them a day or two ahead of time. Schedule details and such get worked out later after I keep bugging them for requirements. Their preference is; "Keep Everything Forever"! With this system in place I cannot plan for future resources and I also need to get the users thinking about what they really need to have backed up verses not thinking about it at all. I am going to put into place a Client Node request form with backup requirements that will have to be filled out first. I have tried to find a good sample form or template for this backup request but have been unable to do so. Can anyone lead me into the right direction to find such a
sample document? Looking back in this list just led to old manual's and links that no longer exist. We've never done chargebacks and probably never will, so I won't be using it for that purpose.
Thanks in advance,
Shannon Bach
Madison Gas & Electric Co.
Operations Analyst - Data Center Services
e-mail sbach AT mge DOT com
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