ADSM-L

Re: Windows XP, ASR, and ANS1468E

2004-03-08 11:01:06
Subject: Re: Windows XP, ASR, and ANS1468E
From: "Kamp, Bruce" <bkamp AT MHS DOT NET>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 8 Mar 2004 11:00:38 -0500
The qmgr0.dat & qmgr1.dat are the files used by windows auto update service.
I exclude these from backup or I turn off auto update service.
The rest look like files that make up the user profile.  I personally
exclude these also.  I have no need to restore them.


-----------------------------------------------------
Bruce Kamp
Senior Midrange Systems Analyst
Memorial Healthcare System
E-Mail: bkamp AT mhs DOT net
Phone: (954) 987-2020 x4597
Pager: (954) 286-9441
Alphapage: 9542869441 AT archwireless DOT net
Fax: (954) 985-1404
-----------------------------------------------------

-----Original Message-----
From: Matt Zufelt [mailto:mzufelt AT SUU DOT EDU]
Sent: Monday, March 08, 2004 10:42 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Windows XP, ASR, and ANS1468E

I have a Windows XP SP1 PC that is reporting that backup has failed each
night (return code=12).  Examining the dsmerror.log seems to indicate that
the problem occurs when the system tries to backup the automated system
recovery (ASR) files.  I get the following two error messages:

03/08/2004 00:03:57 ANS1228E Sending of object 'C:' failed
03/08/2004 00:03:57 ANS1468E Backing up Automated System Recovery (ASR)
files failed.  No files will be backed up.

If I try to run the ASR backup manually (backup asr via the command-line), I
get the same error message.  I've searched the archive of this list and also
the TSM support page @ IBM and have not found anything that can help me
solve this problem.  I'm hoping somebody here can help.  Client is version
5.2.2.0 (on Windows XP SP1) and the server is 5.2.2.3 (on AIX 5).

A complete copy of the error log from last night's backup follows my sig.

Thanks in advance for any help!

Matt Zufelt
Southern Utah University


--->last night's dsmerror.log output----->
03/08/2004 00:00:01 ANS1228E Sending of object '\\xpsp1pc\c$\Documents and
Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat'
failed
03/08/2004 00:00:01 ANS4987E Error processing '\\xpsp1pc\c$\Documents and
Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat':
the object is in use by another process
03/08/2004 00:00:01 ANS1228E Sending of object '\\xpsp1pc\c$\Documents and
Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat'
failed
03/08/2004 00:00:01 ANS4987E Error processing '\\xpsp1pc\c$\Documents and
Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat':
the object is in use by another process
03/08/2004 00:00:02 ANS1228E Sending of object '\\xpsp1pc\c$\Documents and
Settings\LocalService\NTUSER.DAT' failed
03/08/2004 00:00:02 ANS4987E Error processing '\\xpsp1pc\c$\Documents and
Settings\LocalService\NTUSER.DAT': the object is in use by another process
03/08/2004 00:00:02 ANS1228E Sending of object '\\xpsp1pc\c$\Documents and
Settings\LocalService\ntuser.dat.LOG' failed
03/08/2004 00:00:02 ANS4987E Error processing '\\xpsp1pc\c$\Documents and
Settings\LocalService\ntuser.dat.LOG': the object is in use by another
process
03/08/2004 00:00:02 ANS1228E Sending of object '\\xpsp1pc\c$\Documents and
Settings\LocalService\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat' failed
03/08/2004 00:00:02 ANS4987E Error processing '\\xpsp1pc\c$\Documents and
Settings\LocalService\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat': the object is in use by another
process
03/08/2004 00:00:02 ANS1228E Sending of object '\\xpsp1pc\c$\Documents and
Settings\LocalService\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat.LOG' failed
03/08/2004 00:00:02 ANS4987E Error processing '\\xpsp1pc\c$\Documents and
Settings\LocalService\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat.LOG': the object is in use by another
process
03/08/2004 00:00:02 ANS1228E Sending of object '\\xpsp1pc\c$\Documents and
Settings\NetworkService\NTUSER.DAT' failed
03/08/2004 00:00:02 ANS4987E Error processing '\\xpsp1pc\c$\Documents and
Settings\NetworkService\NTUSER.DAT': the object is in use by another process
03/08/2004 00:00:02 ANS1228E Sending of object '\\xpsp1pc\c$\Documents and
Settings\NetworkService\ntuser.dat.LOG' failed
03/08/2004 00:00:02 ANS4987E Error processing '\\xpsp1pc\c$\Documents and
Settings\NetworkService\ntuser.dat.LOG': the object is in use by another
process
03/08/2004 00:00:02 ANS1228E Sending of object '\\xpsp1pc\c$\Documents and
Settings\NetworkService\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat' failed
03/08/2004 00:00:02 ANS4987E Error processing '\\xpsp1pc\c$\Documents and
Settings\NetworkService\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat': the object is in use by another
process
03/08/2004 00:00:02 ANS1228E Sending of object '\\xpsp1pc\c$\Documents and
Settings\NetworkService\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat.LOG' failed
03/08/2004 00:00:02 ANS4987E Error processing '\\xpsp1pc\c$\Documents and
Settings\NetworkService\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat.LOG': the object is in use by another
process
03/08/2004 00:02:36 ANS1802E Incremental backup of '\\xpsp1pc\c$' finished
with 10 failure

03/08/2004 00:02:36 ANS1802E Incremental backup of '\\xpsp1pc\c$' finished
with 10 failure

03/08/2004 00:03:57 ANS1228E Sending of object 'C:' failed
03/08/2004 00:03:57 ANS1468E Backing up Automated System Recovery (ASR)
files failed.  No files will be backed up.

03/08/2004 00:09:26 ANS1512E Scheduled event 'BACKUP' failed.  Return code =
12.

<Prev in Thread] Current Thread [Next in Thread>