FW: TSM 5.1.7.0 & Missing STK L700 Library

In reference to original post, we finally were able to redefine library and 
drives (addresses had all changed).  Now we're getting these 'Changer Failure' 
errors.  Has anyone seen these before?  They are show-stoppers apparently,  
because we are dead in the water.

02/13/2004 04:01:25      ANR1002I Migration for storage pool DISKPOOL will be   
   
                          retried in 60 seconds.                                
   
02/13/2004 04:01:51      ANR8943E Hardware or media error on library L700LIB    
   
                          (OP=00006C03, CC=304, KEY=04, ASC=40, ASCQ=02,        
   
                          
SENSE=70.00.04.00.00.00.00.0C.00.00.00.00.40.02.00.00.00-
                          .00.00.00., Description=Changer failure).  Refer to   
   
                          Appendix D in the 'Messages' manual for recommended   
   
                          action.                                               
   
02/13/2004 04:02:01      ANR8945W Scratch volume mount failed 000478.           
   
02/13/2004 04:02:01      ANR8381E LTO volume 000478 could not be mounted in 
drive  
                          DRIVE3 (/dev/rmt12).                                  
   
02/13/2004 04:02:01      ANR1404W Scratch volume mount request denied - mount   
   
                          failed.                                               
   
02/13/2004 04:02:01      ANR1021W Migration process 37 terminated for storage 
pool 
                          DISKPOOL - storage media inaccessible.                
   
02/13/2004 04:02:01      ANR0985I Process 37 for MIGRATION running in the       
   
                          BACKGROUND completed with completion state FAILURE at 
   
                          04:02:01.    

Thanks!
Kelli Jones
Chesterfield County IST
jonesk AT chesterfield DOT gov
-----Original Message-----
From: Survoy, Bernard J [mailto:SurvoBJ AT NORTHAMERICA.Stortek DOT com] 
Sent: February 13, 2004 9:21 AM
To: Jones, Kelli
Subject: RE: TSM 5.1.7.0 & Missing STK L700 Library


Kelli,

It's been a while, how are you.  Couple of things:

I'm assuming AIX doesn't see the device at all???

1.  In AIX, define TSM devices, add a library, but you need to know the AIX 
adapter and SCSI address of the library, so see #2.

2.  As far as the address of the library goes, that should be viewable from the 
Operators panel.

3.  You now be able to define to AIX via SMIT, device special file name should 
be /dev/lb0

4.  TSM PATH and LIBRARY definitions should be OK, worst case is you'll have to 
delete and redefine, but I wouldn't think you should have to.

The library going MIA after code load, depends on is it MIA to AIX or MIA to 
TSM?  I don't think the SCSI inquiry string would have changed (which is what 
the TSM device driver uses to determine what kind of library it is).

Contact me if you want to discuss further.

Thanks,
Bernie Survoy
Consulting Systems Engineer
Phone:     216 615-9324
Cell:      330 321-3787
Bernard_Survoy AT storagetek DOT com
StorageTek


-----Original Message-----
From: Jones, Kelli [mailto:JonesK AT CHESTERFIELD DOT GOV] 
Sent: February 12, 2004 6:05 PM
Subject: TSM 5.1.7.0 & Missing STK L700 Library


Need help on missing library...

It was defined as a Tivoli Storage device in AIX 5 because it is an STK L700 
library.  Vendor loaded microcode..library is now MIA.  Can't remember how to 
come up with Parent & connector addresses.  Running TSM 5.1.7.0...TSM Support 
guy didn't know AIX and could not help me....

Any help would be appreciated!

Thanks,
K. Jones
Chesterfield VA