ADSM-L

Re: Libraries LTO problems with WIN2000 SP4 and TSM 5.2.2.0

2004-01-29 05:17:50
Subject: Re: Libraries LTO problems with WIN2000 SP4 and TSM 5.2.2.0
From: Christian Bagard <christian.bagard AT WANADOO DOT FR>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 29 Jan 2004 11:24:43 +0100
Hello Wanda,

You are right, I have to be more accurate.

I sent this message because of  messages (see here after) stating that TSM 
didn't recognize library (after reboot) or with analogous symptoms.
And we had the same problem with 2 customers (one of them had made several 
reboots of his server).
The only way was to delete/define the library.
First we thought it was a TSM versioning problem (5.1.8.0 then 5.2.2.0), and 
only with library LTO one-drive.
But it's not.
After research, IBM support said they have found and that it is a Adaptec 
driver bug (and to patch LTO too).

Our understanding of the situation today is :
With only Win2000 SP4 after some reboots (4, 5) the Adaptec driver (at least 
the one currently provided with the card) looses library definition and causes 
that TSM doesn't recognize any more the library (so TSM defines a new one with 
a default name, ...).

As I said, we are testing and, if needed, I will confirm and give more details. 

Best regards

Christian Bagard
Tél : (33)4 42 93 08 13 - email : c.bagard AT sos-restore DOT com
SOS-Restore - 32 cours Mirabeau - 13100 Aix-en-Provence - France

 
> Hi Folks,
> i've a problem with TSM V5.2.2 ... I've updated from TSM V5.1.8 everything
> seems to be ok ! Only our 3580 doesn't work no more :-)
> I mean that TSM will by start send a message ANR8840E Unable to open
> device lb6.0.0.2 and then little bit more similar messages ...
> I don't know where could by a problem i'm on Windows200 SP4, there is the
> library ok (i mean in device manager),i've updated the driver to 5.0.6.7
> but without result !?
> What could it be ? Please help someone ...
> 
> Regards
> 
> Peter Daransky
> AMBOS EDV-Beratungs GesmbH

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