Re: Errors in Windows client gating more and more vague

Hi Andy!
Thank you very much for your reply!
I checked the times when the clients encountered the "Server detected system
error" and I saw that the server reports a internal server error each time.
I checked all ANS1301E messages during the last backup window and I found
something strange. They are all preceded by a ANR0482W, but the session
number differs:

21-01-2004 03:00:43 ANR0482W Session 945465 for node AF05120 (WinNT)
terminated - idle for more than 60 minutes.
21-01-2004 03:00:44 ANR0530W Transaction failed for session 945957 for node
AF05120 (WinNT) - internal server error detected.

So it looks like the session which is canceled by the server causes another
session to fail. This should not happen, should it?
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines


-----Original Message-----
From: Andrew Raibeck [mailto:storman AT US.IBM DOT COM]
Sent: Monday, January 19, 2004 16:50
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Errors in Windows client gating more and more vague


Eric, the "Server detected system error means that a problem occurred on
the TSM server. Check the TSM server activity log around the timeframe
when the ANS1301E message occurred to see what was going wrong.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.




"Loon, E.J. van - SPLXM" <Eric-van.Loon AT KLM DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
01/14/2004 03:01
Please respond to "ADSM: Dist Stor Manager"

        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        Errors in Windows client gating more and more
vague


Hi *SM-ers!
I have several Windows clients (a mix of NT, 2K and 2003) which produce
vague errors every now and then.
I see errors like "ANS1301E Server detected system error", "Sending of
object 'C:' failed" and "ANS1931E An error saving one or more eventlogs."
Just one line every time, no further explanation given...
These messages are seen randomly on most 5.1.6 Windows clients, but the
same
machine runs fine the next day. So tracing isn't an option.
I'm a little bit stuck here...
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines


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