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Re: NTUSER.DAT/LOG getting failed during backup!

2004-01-21 00:26:03
Subject: Re: NTUSER.DAT/LOG getting failed during backup!
From: "Chandrashekar, C. R. (Chandrasekhar)" <cr.chandrashekar AT TIMKEN DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 21 Jan 2004 10:54:41 +0530 
Andy and Others,

TSM server 5.1.7.0 on AIX.
TSM client 5.2.0.1 W2k.

I'm really finding a strange behavior on scheduled status one of the TSM
client was getting backed up successfully and suddenly started giving failed
status for scheduled backup, Can any one help me out in rectifying this,
Here I have pasted the contents of log files for your reference.


dsmsched.log (Successfully completed)

01/15/2004 01:23:47 --- SCHEDULEREC STATUS BEGIN
01/15/2004 01:23:47 Total number of objects inspected:   19,702
01/15/2004 01:23:47 Total number of objects backed up:    1,912
01/15/2004 01:23:47 Total number of objects updated:          0
01/15/2004 01:23:47 Total number of objects rebound:          0
01/15/2004 01:23:47 Total number of objects deleted:          0
01/15/2004 01:23:47 Total number of objects expired:          1
01/15/2004 01:23:47 Total number of objects failed:           5
01/15/2004 01:23:47 Total number of bytes transferred:    323.61 MB
01/15/2004 01:23:47 Data transfer time:                  108.87 sec
01/15/2004 01:23:47 Network data transfer rate:        3,043.81 KB/sec
01/15/2004 01:23:47 Aggregate data transfer rate:        176.15 KB/sec
01/15/2004 01:23:47 Objects compressed by:                    0%
01/15/2004 01:23:47 Elapsed processing time:           00:31:21
01/15/2004 01:23:47 --- SCHEDULEREC STATUS END
01/15/2004 01:23:47 --- SCHEDULEREC OBJECT END SERVER_1900_2100 01/14/2004
18:45:00
01/15/2004 01:23:47 Scheduled event 'SERVER_1900_2100' completed
successfully.
01/15/2004 01:23:47 Sending results for scheduled event 'SERVER_1900_2100'.
01/15/2004 01:23:48 Results sent to server for scheduled event
'SERVER_1900_2100'.

dsmerror.log

11/15/2003 00:52:45 processSysvol(): NtFrsApiGetBackupRestoreSets(): RC = 2
11/15/2003 00:52:45 processSysvol(): NtFrsApiDestroyBackupRestore(): RC = 0
11/15/2003 01:23:19 ANS1228E Sending of object '\\NodeA\c$\Documents and
Settings\SAPServiceIBS\NTUSER.DAT' failed
11/15/2003 01:23:19 ANS4987E Error processing '\\NodeA\c$\Documents and
Settings\SAPServiceIBS\NTUSER.DAT': the object is in use by another process
11/15/2003 01:23:19 ANS1228E Sending of object '\\NodeA\c$\Documents and
Settings\SAPServiceIBS\ntuser.dat.LOG' failed
11/15/2003 01:23:19 ANS4987E Error processing '\\NodeA\c$\Documents and
Settings\SAPServiceIBS\ntuser.dat.LOG': the object is in use by another
process
11/15/2003 01:36:20 ANS1228E Sending of object
'\\NodeA\c$\WINNT\system32\Perflib_Perfdata_464.dat' failed
11/15/2003 01:36:20 ANS4987E Error processing
'\\NodeA\c$\WINNT\system32\Perflib_Perfdata_464.dat': the object is in use
by another process
11/15/2003 01:36:20 ANS1228E Sending of object
'\\NodeA\c$\WINNT\system32\Perflib_Perfdata_4a8.dat' failed
11/15/2003 01:36:20 ANS4987E Error processing
'\\NodeA\c$\WINNT\system32\Perflib_Perfdata_4a8.dat': the object is in use
by another process
11/15/2003 01:36:20 ANS1228E Sending of object
'\\NodeA\c$\WINNT\system32\Perflib_Perfdata_518.dat' failed
11/15/2003 01:36:20 ANS4987E Error processing
'\\NodeA\c$\WINNT\system32\Perflib_Perfdata_518.dat': the object is in use
by another process
11/15/2003 01:36:20 ANS1228E Sending of object
'\\NodeA\c$\WINNT\system32\Perflib_Perfdata_5cc.dat' failed
11/15/2003 01:36:20 ANS4987E Error processing
'\\NodeA\c$\WINNT\system32\Perflib_Perfdata_5cc.dat': the object is in use
by another process
11/15/2003 01:36:37 ANS1802E Incremental backup of '\\NodeA\c$' finished
with 6 failure

11/15/2003 01:36:37 ANS1802E Incremental backup of '\\NodeA\c$' finished
with 6 failure


dsmsched.log ( Failed )

01/16/2004 01:19:22 --- SCHEDULEREC STATUS BEGIN
01/16/2004 01:19:22 Total number of objects inspected:   19,630
01/16/2004 01:19:22 Total number of objects backed up:    1,983
01/16/2004 01:19:22 Total number of objects updated:          0
01/16/2004 01:19:22 Total number of objects rebound:          0
01/16/2004 01:19:22 Total number of objects deleted:          0
01/16/2004 01:19:22 Total number of objects expired:        146
01/16/2004 01:19:22 Total number of objects failed:           6
01/16/2004 01:19:22 Total number of bytes transferred:    361.92 MB
01/16/2004 01:19:22 Data transfer time:                  115.56 sec
01/16/2004 01:19:22 Network data transfer rate:        3,207.02 KB/sec
01/16/2004 01:19:22 Aggregate data transfer rate:        230.75 KB/sec
01/16/2004 01:19:22 Objects compressed by:                    0%
01/16/2004 01:19:22 Elapsed processing time:           00:26:46
01/16/2004 01:19:22 --- SCHEDULEREC STATUS END
01/16/2004 01:19:22 --- SCHEDULEREC OBJECT END SERVER_1900_2100 01/15/2004
18:45:00
01/16/2004 01:19:22 ANS1512E Scheduled event 'SERVER_1900_2100' failed.
Return code = 12.
01/16/2004 01:19:22 Sending results for scheduled event 'SERVER_1900_2100'.
01/16/2004 01:19:22 Results sent to server for scheduled event
'SERVER_1900_2100'.


dsmerror.log

11/16/2003 00:53:20 processSysvol(): NtFrsApiGetBackupRestoreSets(): RC = 2
11/16/2003 00:53:20 processSysvol(): NtFrsApiDestroyBackupRestore(): RC = 0
11/16/2003 01:08:43 ANS1228E Sending of object '\\NodeA\c$\Documents and
Settings\SAPServiceIBS\NTUSER.DAT' failed
11/16/2003 01:08:43 ANS4987E Error processing '\\NodeA\c$\Documents and
Settings\SAPServiceIBS\NTUSER.DAT': the object is in use by another process
11/16/2003 01:08:43 ANS1228E Sending of object '\\NodeA\c$\Documents and
Settings\SAPServiceIBS\ntuser.dat.LOG' failed
11/16/2003 01:08:43 ANS4987E Error processing '\\NodeA\c$\Documents and
Settings\SAPServiceIBS\ntuser.dat.LOG': the object is in use by another
process
11/16/2003 01:17:04 ANS1228E Sending of object
'\\NodeA\c$\WINNT\system32\Perflib_Perfdata_464.dat' failed
11/16/2003 01:17:04 ANS4987E Error processing
'\\NodeA\c$\WINNT\system32\Perflib_Perfdata_464.dat': the object is in use
by another process
11/16/2003 01:17:04 ANS1228E Sending of object
'\\NodeA\c$\WINNT\system32\Perflib_Perfdata_4a8.dat' failed
11/16/2003 01:17:04 ANS4987E Error processing
'\\NodeA\c$\WINNT\system32\Perflib_Perfdata_4a8.dat': the object is in use
by another process
11/16/2003 01:17:04 ANS1228E Sending of object
'\\NodeA\c$\WINNT\system32\Perflib_Perfdata_518.dat' failed
11/16/2003 01:17:04 ANS4987E Error processing
'\\NodeA\c$\WINNT\system32\Perflib_Perfdata_518.dat': the object is in use
by another process
11/16/2003 01:17:04 ANS1228E Sending of object
'\\NodeA\c$\WINNT\system32\Perflib_Perfdata_5cc.dat' failed
11/16/2003 01:17:04 ANS4987E Error processing
'\\NodeA\c$\WINNT\system32\Perflib_Perfdata_5cc.dat': the object is in use
by another process
11/16/2003 01:17:16 ANS1802E Incremental backup of '\\NodeA\c$' finished
with 6 failure

11/16/2003 01:17:16 ANS1802E Incremental backup of '\\NodeA\c$' finished
with 6 failure



C.R.Chandrasekhar.
Systems Analyst.
Tivoli Certified Consultant (TSM).
TIMKEN Engineering & Research - INDIA (P) Ltd., Bangalore.
Phone No: 91-80-5536113 Ext:3032.
Email:cr.chandrashekar AT timken DOT com.



-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Andrew Raibeck
Sent: Monday, January 19, 2004 8:37 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: NTUSER.DAT/LOG getting failed during backup!


ANE4987E has been treated as RC 4 since the "consistent return codes"
feature was introduced in version 5.1. Check the client dsmsched.log and
dsmerror.log files for other error messages that might be contributing to
the RC 12.

Note that message ANS1448E was being issued at one time in the TSM 5.1.5.x
clients and causing RC 12. This has been corrected in 5.1.6 and up via
APAR IC35763. You say the problem occurs in 5.2, so perhaps this isn't
it... Again, check the logs I mentioned above to see if some other error
message is causing RC 12.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.




"Chandrashekar, C. R. (Chandrasekhar)" <cr.chandrashekar AT TIMKEN DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
01/19/2004 02:36
Please respond to "ADSM: Dist Stor Manager"

        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        NTUSER.DAT/LOG getting failed during backup!


Hi TSMers,

During scheduled backup few TSM clients are getting failed to take backup
of
NTUSER.DAT/LOG files with return code 12, How can I avoid this, Please
kindly share your thoughts.
TSM server 5.1.7.0, TSM clients 5.1.x and 5.2.x.

01/18/04 18:56:44     ANE4987E (Session: 332401, Node: NodeA)  Error

                       processing '\\NodeA\c$\Documents and
Settings\SAPServ-
                       iceIBS\NTUSER.DAT': the object is in use by another

                       process

01/18/04 19:04:36     ANE4987E (Session: 332401, Node: NodeA)  Error

                       processing '\\NodeA\c$\Documents and
Settings\SAPServ-
                       iceIBS\ntuser.dat.LOG': the object is in use by
another
                       process
Thanks,

C.R.Chandrasekhar.
Systems Analyst.
Tivoli Certified Consultant (TSM).
TIMKEN Engineering & Research - INDIA (P) Ltd., Bangalore.
Phone No: 91-80-5536113 Ext:3032.
Email:cr.chandrashekar AT timken DOT com.



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PLEASE NOTE: The above email address has recently changed from a previous 
naming standard -- if this does not match your records, please update them to 
use this new name in future email addressed to this individual.

This message and any attachments are intended for the
individual or entity named above. If you are not the intended
recipient, please do not forward, copy, print, use or disclose this
communication to others; also please notify the sender by
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