>It is my experience that this occurs only when you attempt to download
>via web browser that is other than IE!  Strangely, IBM is only Microsoft
>friendly.  Try IE or an FTP client.
>
>Dwight McCann

This is how societal myths get started.
Understanding what protocols such as FTP are doing, and choices in using them,
helps in such situations; and you need to understand the network environment
through which sessions are being conducted, as firewalls and (uncommunicated)
ISP changes can greatly affect what we try to do.

In this case, see:  http://help.netscape.com/kb/consumer/19960513-36.html
and similar info on the Web like:  http://slacksite.com/other/ftp.html

When all you want to do is simply download a file, it is undeniably a pain to
have to suddenly become a networking technician to get it to work, but many
are the variables these days.

  Richard Sims, BU