ADSM-L

Re: Intermittant TSM Server - Database stops

2003-12-16 00:31:05
Subject: Re: Intermittant TSM Server - Database stops
From: Sony Priyambodo <sony.priyambodo AT METRODATA.CO DOT ID>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 16 Dec 2003 11:44:06 +0700
SQL Query using TSM Log, it happed with us, and solve with extend TSM Log
size. Before normal operation, please run TSM Server in console mode, this
is the best way troubleshooting after TSM Server crash

SN

----- Original Message -----
From: "Pole, Stephen" <Stephen.Pole AT HEALTH.WA.GOV DOT AU>
To: <ADSM-L AT VM.MARIST DOT EDU>
Sent: Tuesday, December 16, 2003 11:36 AM
Subject: Re: Intermittant TSM Server - Database stops


> Hi all,
>
> Sorry to trouble all of you.
>
> Here is an event that happened last week during normal operations, while a
> large query was being run on the TSM database.
>
> 12/11/03 01:08:13     ANR2561I Schedule prompter contacting ICMC02RPA
> (session
>                        4174) to start a scheduled operation.
>
> 12/11/03 01:08:32     ANR2017I Administrator OPS issued command: FETCH
NEXT
> 50
> 12/11/03 01:08:37     ANR2958E SQL temporary table storage has been
> exhausted.
>
> The explanation seems pretty self explanantory.
>
> The server was restarted all seemed ok for about 12 hours.
>
> We have added another extended the database by means of another dataase
> volume and refrained from performing any major SQL queries etc..
>
> Since then, TSM Server stops at random times. (no messages in the actlog)
> The server just falls and has to be restarted.
>
> The only clue something has happened is in the errpt -a
>
> LABEL:          CORE_DUMP
> IDENTIFIER:     1F0B7B49
>
> Date/Time:       Mon Dec 15 23:33:11 WAUS
> Sequence Number: 40038
> Machine Id:      0000D62A4C00
> Node Id:         rsfm014
> Class:           S
> Type:            PERM
> Resource Name:   SYSPROC
>
> Description
> SOFTWARE PROGRAM ABNORMALLY TERMINATED
>
> Probable Causes
> SOFTWARE PROGRAM
>
> User Causes
> USER GENERATED SIGNAL
>
>         Recommended Actions
>         CORRECT THEN RETRY
>
> Failure Causes
> SOFTWARE PROGRAM
>
>         Recommended Actions
>         RERUN THE APPLICATION PROGRAM
>         IF PROBLEM PERSISTS THEN DO THE FOLLOWING
>         CONTACT APPROPRIATE SERVICE REPRESENTATIVE
>
> Detail Data
> SIGNAL NUMBER
>            6
> USER'S PROCESS ID:
>        44974
> FILE SYSTEM SERIAL NUMBER
>            2
> INODE NUMBER
>       215060
> PROCESSOR ID
>            0
> PROGRAM NAME
> dsmserv
> ADDITIONAL INFORMATION
> pthread_k A8
> ??
> _p_raise 64
> raise 34
> abort B8
> AbortServ 80
> TrapHandl 13C
> ??
> ??
>
> Symptom Data
> REPORTABLE
> 1
> INTERNAL ERROR
> 0
> SYMPTOM CODE
> PCSS/SPI2 FLDS/dsmserv SIG/6 FLDS/AbortServ VALU/80
>
> End result is that TSM has gone very "flakey" and falls over a odd times.
>
> Has anyone encounter this before. If so what are my options?
>
> We are looking at doing an unloaddb then reload.... etc... (If I can get
my
> head around the procedure)..
>
> Any help would be greatly appreciated
>
> Thanks in advance TSM'ers!
>
> Cheers
>
>
>
> Stephen Pole
> WA Dept of Health
>
> stephen.pole AT health.wa.gov DOT au