ADSM-L

Re: TSM Scheduler not contacting clients

2003-10-02 09:59:10
Subject: Re: TSM Scheduler not contacting clients
From: David E Ehresman <deehre01 AT LOUISVILLE DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 2 Oct 2003 09:56:38 -0400
I had that problem and it was a aix tcp tuning issue.  Do a
   netstat -v ent1 | grep "Receive Pool Buffer"
where ent1 is the adaptor that your tsm traffic runs on.  If your "No
Receive Pool Buffer Errors:" line is greater than zero you have the same
problem I had.  We raised our receive pool buffer size up to 2048 and
that fixed our problem.

The ethernet adaptor has to be down to change the setting.  The command
is:
  chdev -l ent"x" -a rxbuf_pool_size=2048
where x is the adaptor name.

David Ehresman
University of Louisville


>>> mark.ferraretto AT DB DOT COM 10/1/2003 8:21:01 PM >>>
All,

I am running TSM 5.1.6.1  on AIX 5.1ML3.  In the last few weeks it's
started exhibiting a rather strange problem where the scheduler seems
not to contact the clients to start the backup schedule.

Halting TSM and restarting it seems to fix it for a few days and then
it will start again.

Checking the actlog, I stop seeing 'Schedule prompter contacting...'
messages.  And, of course, the following day I see a whole stack of
'Missed' backups.  Sometimes the prompter may contact one or two (out of
about 100) systems before stopping altogether.  We have 100 Nodes - 50
Unix (Solaris/Linux/AIX) and 50 NT/2000 systems.  All are running
file-based backups.   We also have a single Notes server (NT) that's
backed up using TDP.  All are in prompted mode.

I haven't been able to find any error messages in the TSM log.  Just an
absence of prompter messages like I said before.

Can anyone help?

Mark


--
Mark Ferraretto
Unix Systems Administrator
Deutsche Bank Hong Kong
w: +852 2203 6362        m: +852 9558 8032        f: +852 2203 6971
mark.ferraretto AT db DOT com


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