ADSM-L

Re: not preempted by higher priority operation

2003-09-03 17:34:54
Subject: Re: not preempted by higher priority operation
From: "William F. Colwell" <bcolwell AT DRAPER DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 3 Sep 2003 17:34:14 -0400
I am running tsm on mvs. If this happened to me, I would
take an svc dump and open a pmr with IBM.  TSM keeps
running, the dump process doesn't crash it.

But I am in the process of rehosting to solaris.  I have 2 questions,
first how would I get the same type of dump on solaris, & second,
has anyone with this problem gotten a dump and reported it to IBM?

It sounds like a bug to me and IBM won't  fix it if they don't
know about it.

My $.02

Bill

At 11:10 AM 9/3/2003, you wrote:
>Yep.
>See it on my busiest server, which is still at 4.2.1.15.
>Doesn't happen all the time, just sometimes.
>
>In my case it's usually when reclamation is running (because I'm ALWAYS
>running reclamation).
>
>I have always suspected it has to do with a lock issue somewhere, but have
>never figured it out.
>
>Have to kill the reclamation to get it going again.
>
>
>-----Original Message-----
>From: Debi Randolph [mailto:Debra.Randolph AT FBOL DOT COM]
>Sent: Tuesday, September 02, 2003 5:11 PM
>To: ADSM-L AT VM.MARIST DOT EDU
>Subject: not preempted by higher priority operation
>
>
>Hi List .......
>
>Has this ever happened to you?
>
>I have only two tape drives, so they pretty much run non-stop.
>But when someone goes in to do a restore, whatever is running gets
>preempted and the restore gets completed as a priority.
>But sometimes.....for some reason......TSM does not preempt whatever is
>running and the restore just sits there and never runs.
>
>It happened to us this morning.   Both tape drives were migrating data, so
>nothing with a seriously high priority.    Neither drive was writing out
>any seriously large file or seriously large client, we co-locate and were
>mounting tapes left and right, we were down to the last few clients.
>
>The restore sat there for more than an hour in a Tape Wait state.
>
>The customer finally killed the restore.   When I restarted it later, it
>ran without issue, at that time we were doing reclamation with both drives.
>
>Server is Windows 2000
>Server is SP3
>TSM Server 5.1.7.0
>TSM Client 5.1.5.0 (Windows 2000)
>IBM 3494 library
>IBM 3590 E1A drives
>
>This isn't the first time this has happened, and it doesn't happen all the
>time.  I usually get impatient and kill whatever is running so that a tape
>drive becomes available.   Whenever this happens, we don't get the
>preempted message in the activity log.
>
>ANR1440I All drives in use.  Process 237 being preempted
>                       by higher priority operation.
>
>
>Can anyone explain why this would happen?
>
>
>Thanks,
>Deb Randolph
>
>
>
>
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----------
Bill Colwell
C. S. Draper Lab
Cambridge Ma.

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