The error does not point the user is having insufficient right on Win2k
side but on TSM side. The node/admin name used to authenticate with TSM
server is not having authority to access/restore the data.
If the problem is still not resolved (two months passed since) you may
post the dsm.opt file, node/admin name entered in the GUI prompt and
output of "q admin <admin_name> f=d" command.

Zlatko Krastev
IT Consultant






Neilson Lui <nclui AT BPI.COM DOT PH>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
07.07.2003 05:56
Please respond to "ADSM: Dist Stor Manager"


        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        Restore Problems


Environment: TSM server running 5.1.5 on Win2k platform. Clients are a
mixed of AIX and Win2K running also at 5.1.5. All backups are LAN-FREE.

Question..
     1. We have installed the TSM client codes using Admin / root rights
on
the servers. Our dilemna right now is how to restore the backup files
using
operator IDs with backup operator rights on Win2k. We tried defining a new
ID with backup/restore/manage logs rights on a win2k Client but whenever
we
start the TSM client GUI it prompts for a TSM userid and password.
Furthermore it won't restore the backup file. below are the messages from
dsmerror.log
07/07/2003 10:29:03 ReadPswdFromRegistry(): RegOpenPathEx(): Win32 RC=5 .
07/07/2003 10:29:03 ReadPswdFromRegistry(): RegOpenPathEx(): Win32 RC=5 .
07/07/2003 10:50:01 ReadPswdFromRegistry(): RegOpenPathEx(): Win32 RC=5 .
07/07/2003 10:50:01 ReadPswdFromRegistry(): RegOpenPathEx(): Win32 RC=5 .
07/07/2003 10:50:12 ANS1370E The user ID entered does not have the correct
level of authority to access the client machine.
07/07/2003 10:50:33 Operation stopped by user
07/07/2003 10:50:36 sessSendVerb: Error sending Verb, rc: -50
07/07/2003 10:50:37 sessSendVerb: Error sending Verb, rc: -50
07/07/2003 10:50:37 TCP/IP communications failure
07/07/2003 10:50:44 ReadPswdFromRegistry(): RegOpenPathEx(): Win32 RC=5 .
07/07/2003 10:50:44 ReadPswdFromRegistry(): RegOpenPathEx(): Win32 RC=5 .

Please help.....

Thanks

Neilson Lui
Bank of the Philippine Islands
Systems Engineer