The shortcut was made manually to the "All Users" desktop by going
C:\Documents and Settings\All Users\Start Menu\Programs\Tivoli Storage
Manager\TDP for MS Exchange Server - V2 and copying the "Exchange Client -
GUI to the All users desktop.

We didn't change the base installation directory.  We took all the default
for both the installation of v2.2 and 5.1.5.

However, this folder is different for ITSM:

C:\Documents and Settings\All Users\Start Menu\Programs\Tivoli Storage
Manager\Data Protection for Microsoft Exchange Server

versus

C:\Documents and Settings\All Users\Start Menu\Programs\Tivoli Storage
Manager\TDP for MS Exchange Server - V2

The properties of the shorcut for in both installation scenarios both point
to "C:\Program Files\Tivoli\TSM\TDPExchange\" though I just now noticed that
the target of the shortcut changed.

V2 target in the shortcut properties is:  Tivoli Data Protection for
Microsoft Exchange Server
ITSM 5.1.5 target is:   IBM Tivoli Storage Manager for Mail - MS Exchange


Perhaps this is where part of the problem lies.

Matt



-----Original Message-----
From: Del Hoobler [mailto:hoobler AT US.IBM DOT COM]
Sent: Thursday, August 21, 2003 8:39 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Upgrade TDP for Exchange v2.2 to ITSM for Mail 5.1.5


Matt,

Did you change the base TSM installation directory?
Were these shortcuts that you made manually?
Take a closer look at this since the executable names (TDPEXC.EXE and
TDPEXCC.EXE)did not change, and the "TDPExchange" sub-directory did not
change.

Thanks,

Del

----------------------------------------------------
> Hi all,
>
> This is going to seem like a dumb question, but when you have TDP for
> Exchange v2.2 already running on a system, and upgrade to ITSM for
> Mail 5.1.5, all of your old shortcuts are now "broken".  If you click
> on a shortcut that you had on the desktop, it gives you a message:
> "Problem
with
>  shortcut -  This action is only valid for current products
> installed."
>
> Why does this occur?  The path to the executable has not changed.  I
> am looking for a way to resolve this as we are getting ready to
> upgrade
> (finally) about 40 Exchange servers to ITSM for Mail 5.1.5.
>
> Any thoughts or suggestions are appreciated.
>
> Thanks,
This message (including any attachments) contains confidential information
intended for a specific individual and purpose, and is protected by law.  If
you are not the intended recipient, you should delete this message.  Any
disclosure, copying, or distribution of this message, or the taking of any
action based on it, is strictly prohibited.