Re: export TSM server 4.1.4.1 fails

This may not be your problem, but I have seen cases with EXPORT where where
a relatively simple problem will result in the (totally unhelpful) "error
encountered accessing data storage" message.

Try the obvious - make sure the drives in DLTCLASS1 are online; make sure
those tape volumes are checked into the tape library.

If I were you I would try starting the export again, to a scratch volume.
Try another function like a DB incremental backup to DLTCLASS1, just to make
sure that those drives are accessible.
Also try starting an EXPORT NODE of a single client's filedata to see if you
get the same error.

And if DLTCLASS1 happens to really be a server-to-server class, rather than
physical tape, check for drive availability on the target server.

Some of those things may help you find the problem.
If not, sorry...


-----Original Message-----
From: kurt.beyers AT pandora DOT be [mailto:kurt.beyers AT PANDORA DOT BE]
Sent: Tuesday, July 29, 2003 2:10 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: export TSM server 4.1.4.1 fails


Hello TSM experts,

I've got a TSM server 4.1.4.1 running on Windows NT SP6a. In the weekend a
full export is taken with the command:

export server filedata=backupactive devclass=DLTCLASS1 scratch=no
volumenames=000375,000383,000009

This has been running fine for quiet a period (a few years), but now the
export fails with following messages in the activity log:

07/26/2003 05:18:11   ANR9999D xibf.c(664): Return code 87 encountered in
                       writing object 0.9041218 to export stream.
07/26/2003 05:18:11   ANR0661E EXPORT SERVER: Internal error encountered in
                       accessing data storage.
07/26/2003 05:18:24   ANR0794E EXPORT SERVER: Processing terminated
abnormally -
                       error accessing data storage.
07/26/2003 05:18:24   ANR0620I EXPORT SERVER: Copied 9 domain(s).
07/26/2003 05:18:24   ANR0621I EXPORT SERVER: Copied 18 policy sets.
07/26/2003 05:18:24   ANR0622I EXPORT SERVER: Copied 60 management classes.
07/26/2003 05:18:24   ANR0623I EXPORT SERVER: Copied 64 copy groups.
07/26/2003 05:18:24   ANR0624I EXPORT SERVER: Copied 110 schedules.
07/26/2003 05:18:24   ANR0625I EXPORT SERVER: Copied 14 administrators.
07/26/2003 05:18:24   ANR0626I EXPORT SERVER: Copied 28 node definitions.
07/26/2003 05:18:24   ANR0627I EXPORT SERVER: Copied 85 file space 0 archive
                       files, 344120 backup files, and 0 space managed
files.
07/26/2003 05:18:24   ANR0656W EXPORT SERVER: Skipped 0 archive files, 1
backup
                       files, and 0 space managed files.
07/26/2003 05:18:24   ANR0630I EXPORT SERVER: Copied 27726403 kilobytes of
data.
07/26/2003 05:18:24   ANR0611I EXPORT SERVER started by ADMIN as process 76
has
                       ended.
07/26/2003 05:18:24   ANR0986I Process 76 for EXPORT SERVER running in the
                       BACKGROUND processed 344508 items for a total of
                       28,391,836,844 bytes with a completion state of
FAILURE
                       at 05:18:24.

Does anybody have an idea what is going wrong here? What is the mentioned
return code 87? Is this a known APAR fixed in a later release of TSM (the
client didn't want an upgrade yet).

Thanks for any hints, guidelines how to solve this problem!

regards,

Kurt Beyers