ADSM-L

Library client cannot allocate drives after drive upgrade.

2003-07-25 14:52:01
Subject: Library client cannot allocate drives after drive upgrade.
From: Jason Lee <english AT ANIM.DREAMWORKS DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 25 Jul 2003 11:51:57 -0700
Hi all,

I'm sharing a 3494 library between two linux (RH AS 2.1) boxes running
TSM 5, Release 1, Level 5.4. Everything was working just great. One was
acting as the library manager and the other was a library client.

A couple of days ago we upgraded the 3590E drives in the 3494 to H
drives. The library manager continues to operate just fine. The client
box can mount scratch tapes just fine, but when it coms time to mount
an existing tape (to move the data to a new tape) I get the following
on the library client....


tsm: TSM-SLAVE-1>move data 007984 stg=NODEDISK wait=yes
ANR2233W This command will move all of the data stored on volume 007984
to other volumes in storage pool NODEDISK;
the data will be inaccessible to users until the operation completes.

Do you wish to proceed? (Yes (Y)/No (N)) yes
ANR0984I Process 13 for MOVE DATA started in the FOREGROUND at 11:39:49
AM.
ANR1140I Move data process started for volume 007984 (process ID 13).
ANR1144W Move data process terminated for volume 007984 - storage media
inaccessible.
ANR0985I Process 13 for MOVE DATA running in the FOREGROUND completed
with completion state FAILURE at 11:39:49
AM.
ANR2032E MOVE DATA: Command failed - internal server error detected.
ANS8001I Return code 4.


On the Library manager I see the following in the actlog....


tsm: TSM-MASTER>q actlog begint=now-00:06

Date/Time                Message
--------------------
----------------------------------------------------------
07/25/03   11:39:50      ANR0408I Session 93 started for server
TSM-SLAVE-1
                          (Linux/i386) (Tcp/Ip) for library sharing.
07/25/03   11:39:50      ANR8447E No drives are currently available in
library ATL.
07/25/03   11:39:50      ANR9790W Request to mount volume 007984 for
library client
                          TSM-SLAVE-1 failed.
07/25/03   11:39:50      ANR0409I Session 93 ended for server
TSM-SLAVE-1
                          (Linux/i386).


There are drives available, TSM-MSATER has no problem, and at this time
there were no other tapes mounted. "show mp" tells me there are no
mount points allocated.

The tapes had been marked as READONLY before the exchange. The tapes
are not showing errors or weird state in q libv or q vol.

Any help with this would be *very* gratefully received.... the flat
spot on my head from banging it on the desk is starting to draw
comments from my co-workers!


Thanks



Jason

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