Curt, thank you for your generous comments, they are much appreciated. I
am glad that I was able to help!

Best regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.




"Magura, Curtis" <curtis.magura AT LMCO DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
07/02/2003 16:36
Please respond to "ADSM: Dist Stor Manager"


        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        Re: Fun Facts to Know for the 5.2.0.1 Client



Well..... Got to give credit where credit is due. Absolutely fantastic
support by Andy. Wouldn't it be nice if all vendors have an Andy or two on
staff.

In case you didn't follow this thread I posted to the list more or less as
an FYI that after I installed 5.2.0.1 that Zone Alarm started acting up on
my machine. Andy suggested one thing which I tried and the results where
the
same. After that Andy followed up with the post below.

Sure enough that took care of the issue. Everything is up and running both
5.2.0.1 and Zone Alarm Pro 4.0.1.

In the event you are a Zone Alarm user and follow the instructions in the
link below be aware that all settings are lost following the process
mentioned. The newer versions of Zone Alarm have a backup and restore
feature. I was able to restore (not TSM but Zone Alarm restore function)
all
of the config info)

THANKS Andy for all or your help not only to me but to everyone on this
list!!!

Curt Magura
Lockheed Martin EIS
Orlando Fla.
321-235-1203


-----Original Message-----
From: Andrew Raibeck [mailto:storman AT US.IBM DOT COM]
Sent: Wednesday, July 02, 2003 1:38 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Fun Facts to Know for the 5.2.0.1 Client

I can spell "Zone Alarm", and that is really the extent of my knowledge on
this product. With that said, I did a little poking around on their web
site, and came across this article:
http://65.200.195.204/noHoldCust25/Prod_1/Articles55646/corruptlogs.html.

Don't know whether that will help, but it's worth a shot...

Let me know how you make out with this.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.