ADSM-L

Re: ANS1304W related to previous Disk Failure???

2003-06-20 13:11:47
Subject: Re: ANS1304W related to previous Disk Failure???
From: Bill Smoldt <smoldt AT STORSOL DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 20 Jun 2003 11:14:46 -0600
Geoff,

Before deleting the disk, you could have done a QUERY CONTENT <volume>
COPIED=YES to see which files were in the copy pool.

Now, you can do a RESTORE STG <stg pool where bad disk was> to get the files
back from your copypool, if they were copied.  You can add a PREVIEW=YES to
see what tapes you'll need from your copypool.

Bill Smoldt
STORServer, Inc.


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Gill, Geoffrey L.
Sent: Friday, June 20, 2003 10:42 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: ANS1304W related to previous Disk Failure???


>The ABC client software for OpenVMS was written by my company, SSSI.  I'm
>assuming that you aren't too familiar with it because of your question
>regarding what will show up in the GUI.

Actually the GUI question was just "in general" and only related to those
clients that have it. I do know a little about the ABC client and know there
is no GUI.

The disk itself has been deleted from the TSM server. I have not tried to
recover files from offsite pools because at this point I am not sure how I
can figure out what was on that disk, what was not copied from the disk, or
what went offsite, if anything. Tape recovery is all I have had to deal
with, this is a first for me.

Anyone else had this happen and can give some insight?

Geoff Gill
TSM Administrator
NT Systems Support Engineer
SAIC
E-Mail:   gillg AT saic DOT com
Phone:  (858) 826-4062
Pager:   (877) 905-7154


-----Original Message-----
From: Bill Smoldt [mailto:smoldt AT STORSOL DOT COM]
Sent: Friday, June 20, 2003 9:32 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: ANS1304W related to previous Disk Failure???

Geoff,


ABC is different than other clients in that it uses the TSM API to save and
restore files - it helps to keep that in mind because some things happen in
the client software instead of on the server.  In this case, it does appear
that the active file may have been on the disk that failed.  What have you
done with that disk - did you mark it destroyed and try to recover the files
that may have gone to your copypool?

Bill Smoldt
STORServer, Inc.
SSSI
smoldt AT storsol DOT com


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Gill, Geoffrey L.
Sent: Friday, June 20, 2003 9:56 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: ANS1304W related to previous Disk Failure???


Below is a message from the ABC client software one of the Admins sent me
from their system last night. I am guessing this is related to the disk that
failed in the disk pool where this node dumps data, yes but I could be
wrong. The other day a disk failed with 1.6% data left on it migrating to
tape so some data was lost.



Maybe someone more familiar with the ABC client can tell help clear this up?



Question related to this failure.



1.      If a client goes to restore a file that happened to be on that disk
when it failed, which means it did not go to tape, what will the client see
on their end? Will the GUI show the file as active/inactive or has TSM
dumped it from the DB?
2.      If the file happened to make it to the offsite tapes and the user
happened to try and restore that file what kind of message would they get?



Archive Backup Client for ADSM on OpenVMS, Version V3.1.0.4

Copyright 1996-2001, Storage Solutions Specialists, Inc.

%ABC-W-TXNNOTCMT, ADSM transaction cannot be committed

-ABC-I-INFO, module: ABC_API_FILESPACE.C;1 Line: 5411

-ABC-I-APIOUT, "ANS1304W (RC4)    Active object not found"

%ABC-W-NOFSCLN, deleted file processing did not complete on DISK$SOFTWARE:

-ABC-W-ADSMERR, ADSM subsystem failure



Thanks,

Geoff Gill
TSM Administrator
NT Systems Support Engineer
SAIC
E-Mail:   gillg AT saic DOT com
Phone:  (858) 826-4062
Pager:   (877) 905-7154

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