Re: ANR8944E Hardware or media error on drive

Hi Klass,

I would advise you to try an "audit volume fix=no" on that tape to find
out if any file was damaged, then you have two possibilities :
1)  no damaged file found : do a move data, to copy that data on another
volume, then checkout of defective tape and give it back to you IBM rep.
Those tapes have lifetime warranty and should be replaced for free !
2) damaged files found : then, depending whether this was a primary pool
volume or copy volume, you could :
A) for primary volume : restore the volume from copy, check it out and
let it be replaced as in 1)
B) for copy volume : audit volume fix=yes, so that TSM removes all
entries pointing to corrupted files from it's DB, move data to transfer
valid files to another volume, checkout and replace from defective tape.
For corrupted files not having been copied, if you are lucky TSM still
has original in primary pool and will create a new copy during next copy
stgpool operation, if not, consider your data as lost :-(

Anyway try to have a look at audit volume and restore volume commands
help file, to be sure understanding possible issues you could face in
those processes.
Hope it helped !

Arnaud

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-----Original Message-----
From: Klaas Talsma - KTL [mailto:KTalsma AT BELLMICRO.EU DOT COM] 
Sent: Thursday, 12 June, 2003 10:10
To: ADSM-L AT VM.MARIST DOT EDU
Subject: ANR8944E Hardware or media error on drive


Hi

I've got the following problem.
The following shows up in the activity log:

ANR8944E Hardware or media error on drive DRIVE1          
                       (mt2.0.0.2) (OP=LOCATE, Error Number=23, CC=0,
KEY=03,   
                       ASC=14, ASCQ=00,
SENSE=70.00.03.00.00.00.00.1C.00.00.00.-
 
00.14.00.07.00.20.84.FF.FF.00.03.20.20.20.20.20.20.20.0D-
 
.00.00.1C.A7.02.00.00.00.00.00.00.00.00.00.00.00.00.00.0-
 
0.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.-
 
00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00.00-
                       .00.00.00.00.00.00.00.00.00.00, Description=An

                       undetermined error has occurred).  Refer to
Appendix D in
                       the 'Messages' manual for recommended action.

11-06-2003 07:59:14   ANR8359E Media fault detected on LTO volume
000765L1 in   
                       drive DRIVE1 (mt2.0.0.2) of library 3583LIB.

11-06-2003 08:01:14   ANR8944E Hardware or media error on drive DRIVE1

                       (mt2.0.0.2) (OP=LOCATE, Error Number=23, CC=0,
KEY=03,   
                       ASC=14, ASCQ=00, 

And repeats itself, same drive same volume.
If this was a scratch volume then i think there is a solution for it
because i've read something about TSM still trying to use a scratch tape
with media faults because it cannot mark scratch tapes damaged. Problem
here is that is is a tape with data (q libv status) and i'm not sure how
to fix this problem.

Can anyone shed some light on this?

Thanks in advance,

Klaas Talsma


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