You do not indicate your TSM versions, but I am guessing you are at 5.1.
See the "automating tasks" chapter in the client manual for an explanation
of client return codes.

"dsmc incremental c:\docu*\* -subdir=yes" is not a valid syntax, as you
can not partially qualify directory names in this fashion. The "docu*"
directory name(s) need to be fully spelled out. If indeed it appears to
work, it is more through a quirk in file specification parsing (on both
TSM's and Windows's parts) than it is through deliberate design.
Regardless, this syntax is invalid, and should not be used. Instead, you
can say

   dsmc incremental -SUBDIR=yes "C:\Documents and Settings\"

and

   update schedule standard test objects='"C:\Documents and Settings\"'

(note that the '*' after the backslash is not required)

As to the RC 12 itself, the client manual section I referred to above
provides guidance. Also check your TSM server activity log during the
timeframe in which the scheduled backup runs, as it might shed some light
on to the problem.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.eyebm DOT com (change eye to i to reply)

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.




Simeon Johnston <simeonuj AT INDIVISUALLEARNING DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
06/05/2003 07:08
Please respond to "ADSM: Dist Stor Manager"


        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        Scheduling again



I am having some issues w/ clients.  Every client is failing w/ a
"return code 12".
I can't find anything on this.  The closest thing I've found is

0012 E
DSM_RC_ABORT_MOUNT_NOT_POSSIBLE
Explanation: Server media mount not possible. The
        server timed out waiting for a mount of an offline
        volume.
System Action: File skipped.
User Response: Retry later when server volumes can
        be mounted. Ensure that the MAXNUMMP (maximum
        number of mount points) defined on the server for this
        node is greater than 0.

Which can't be right as all the volumes on the server are online.  It's
going to a file storage pool, so mount points should be irrelevant (or
maybe I'm just not understanding mount points).

So - what exactly is a 'return code 12'?  Especially since I got one of
the machines to backup just fine, and later in the day it failed again.
Doing the exact same command from the client command line

"dsmc incremental -SUBDIR=yes C:\Docu*\*"

Works great.  But the scheduled backup fails every time so far.
server schedule -

    Schedule Name: TEST
      Description: Testing options
           Action: Incremental
          Options: -SUBDIR=yes
          Objects: C:\Docu*\*
         Priority: 5
   Next Execution: 37 Minutes
         Duration: 50 Minutes
           Period: 1 Hour
      Day of Week: Any
           Expire: Never

sim