ADSM-L

Re: End Of Support V4.2

2003-04-05 16:35:30
Subject: Re: End Of Support V4.2
From: Zlatko Krastev <acit AT ATTGLOBAL DOT NET>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Sat, 5 Apr 2003 18:42:31 +0300
George,

ITSM v5.1 was released a year ago. It was specifically announced that
*both* v5.1.x client is supported with v4.2.y server and v4.2 client with
v5.1 server. Yes, there were many people on this list having some problems
with v5.1 servers and were postponing their server upgrade.
But at the same time many of them (including me) stayed at v4.2.x.y server
and still deploying v5.1 clients. If I was you those 350 clients would be
upgraded to v5.1.<something>.
And another one - if you now have to upgrade, do it directly to v5.2
(coming next week).

Zlatko Krastev
IT Consultant






"Cardoza, George" <George.Cardoza AT PSHS DOT NET>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
04.04.2003 00:26
Please respond to "ADSM: Dist Stor Manager"


        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        Re: End Of Support V4.2


*SMers:

So, if I understand you correctly.  My 350 clients, which I just upgraded
to
4.2, will only be supported until April 15th.  So the work I have just
completed the past 3 months is for not.

As I recall, the IBM/Tivoli site published a compatibility matrix for
planning purposes.  It specifically stated the V4.2 clients would work
just
fine with 5.X servers.  To my delight even the TDPs would work.  This may
just work, true, on the other hand, if it doesn't we can not call IBM for
support or open a PMR.

Pretty hard to run a 24/7 shop when IBM gives its customers little time to
plan or react to this announcement.

Is anyone else in this predicament?  Has this been common knowledge?

George
...

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