Joni, I had left you a v-mail, thought you would like a quick response. We
also run OS/390 r2.10, and have several TSM servers. When we were still on 4.1
code we had this happen frequently. IBM was never able to find a cause or
solution. However, when we upgraded to 4.2 and now 5.1 the problem went away.
The only thing we could do when this happens, was as Brian said, bounce the
server.
Some of the symptoms you should see, processes will 'hang' also, they will show
'current file' as a size of 0 bytes, some sessions may also show this. The TSM
server will continue to accept sessions and start new processes, it will not
move any data however, and the sessions and processes will hang around until
you stop/start the server.
You will want to upgrade your code ASAP to avoid this.
Sorry for no better answer, but this is the best we could ever come up with.
Ryan Miller
Principal Financial Group
Tivoli Certified Consultant
Tivoli Storage Manager v4.1
-----Original Message-----
From: Brian L. Nick [mailto:BRIAN.NICK AT PHOENIXWM DOT COM]
Sent: Friday, April 04, 2003 1:25 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: HELP!!! EMERGENCY!!!
Joni,
I had this happen on TSM 4.2.1.9 a long time ago, my only option was to
bounce the TSM server. I did not have as many clients active only 10 or so.
Sorry but that was my quickest fix at that time. No other way to free these
sessions up that I know of.
- Brian
Brian L. Nick
Systems Technician - Storage Solutions
The Phoenix Companies Inc.
100 Bright Meadow Blvd
Enfield CT. 06082-1900
E-MAIL: Brian.Nick AT phoenixwm DOT com
PHONE: (860)403-2281
"Joni Moyer"
<joni.moyer@HIG To: ADSM-L AT VM.MARIST DOT EDU
HMARK.COM> cc:
Sent by: "ADSM: Subject: Re: HELP!!! EMERGENCY!!!
Dist Stor
Manager"
<ADSM-L AT VM DOT MARI
ST.EDU>
04/04/03 02:22
PM
Please respond
to "ADSM: Dist
Stor Manager"
Disk pools aren't full. Tape drives are available. There are plenty of
tapes. The db is 88% full. Recovery log is 7% utilized. I did have the
following message, but it said the server would continue:
ANR0390W A server database deadlock situation has been encountered: lock
request for transaction 0:6.517663675 will be denied to resolve the
deadlock.
ANR9999D DFUTIL(734): Lock acquisition (isLock) failed for bitfile root 0.
ANR2183W AFMOVE3551: Transaction 0:6.517663675 was aborted.
Any suggestions!!! I really need help! Should I contact support? If I
do it'll take 3 hours to get a response...
Joni Moyer
Systems Programmer
joni.moyer AT highmark DOT com
(717)975-8338
Kai Hintze
<kai.hintze@ALBER To: ADSM-L AT VM.MARIST DOT EDU
TSONS.COM> cc:
Sent by: "ADSM: Subject: Re: HELP!!!
EMERGENCY!!!
Dist Stor
Manager"
<[email protected]
.EDU>
04/04/2003 02:19
PM
Please respond to
"ADSM: Dist Stor
Manager"
How are your disk pools? Full or still have room?
What is your tape status?
Do you have other communications problems? (Slow printing, slow terminals,
slow FTP...)
> -----Original Message-----
> From: Joni Moyer [mailto:joni.moyer AT HIGHMARK DOT COM]
> Sent: Friday, 04 April 2003 12:13 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: HELP!!! EMERGENCY!!!
>
>
> ---------------------- Information from the mail header
> -----------------------
> Sender: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> Poster: Joni Moyer <joni.moyer AT HIGHMARK DOT COM>
> Subject: HELP!!! EMERGENCY!!!
> --------------------------------------------------------------
> -----------------
>
> I am running TSM 4.1.5 on OS/390 2.10
>
> I am getting calls from clients about slow backups,
> restores,etc. on TSM.
>
> I went out and looked and there are 100 sessions going for different
> clients, but they aren't ending. Some are in the IDLEW status, but a
> majority of them are in the run status. What should I look into?
>
> Thanks!
>
> Joni Moyer
> Systems Programmer
> joni.moyer AT highmark DOT com
> (717)975-8338
>
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