ADSM-L

Re: Another returned mail - Repost

2003-03-30 20:58:11
Subject: Re: Another returned mail - Repost
From: "Gill, Geoffrey L." <GEOFFREY.L.GILL AT SAIC DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Sun, 30 Mar 2003 17:57:24 -0800
These particular ones are admin web sessions from my desktop computer. To my
recollection I have kicked off a query to the server and it never returns
the output. If I try to cancel the session it will not.

Geoff Gill
TSM Administrator
NT Systems Support Engineer
SAIC
E-Mail:   gillg AT saic DOT com
Phone:  (858) 826-4062
Pager:   (877) 905-7154



> -----Original Message-----
> From: Dave Canan [mailto:ddcanan AT ATTGLOBAL DOT NET]
> Sent: Sunday, March 30, 2003 10:14 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: Another returned mail - Repost
>
>
> I was just working on a pmr with a customer that was
> reporting similar behavour. One of the level II people
> discovered that security port-scanning software against the
> machine was causing this to happen. When the port was scanned
> ( for example 1500, 1580) a "ghost" session was established
> that could not be cancelled. After a period of a few days,
> the dsmserv process would hang and stop responding to new sessions.
>
> After configuring the port scanning software to not scan
> these ports, the problem went away.
>
>
> At 07:46 PM 3/29/2003 +0100, you wrote:
> >On Fri, Mar 28, 2003 at 06:49:45AM -0800, Gill, Geoffrey L. wrote:
> >
> > > I have a TSM server version 5.1.6.2 on an AIX 4.3.3 server.
> > >
> > > I have, and still do see WebBrowser sessions that hang
> out there and
> > > cannot be cancelled. I thought that some day this would have been
> > > fixed, but I guess not. Does anyone have an open PMR on this
> > > yet/STILL?
> >
> >I see something similar, on both 5.1.6.2 and 5.1.6.3.
> Sometimes, I see
> >HTTP session (administrative webclient) with a question mark as
> >platform.
> >
> >Also, during a network problem, I see client sessions that last very
> >long (due to the network problem), and when I cancel them a sessions
> >appears from that client that cannot be cancelled, and remains until
> >the server is halted and restarted. So, I cancel a
> long-running backup
> >session. That works, then the client starts a session to report the
> >amount of files backup up, etc. That session never ends, and
> cannot be
> >cancelled.
> >
> >--
> >Jurjen Oskam
> >
> >PGP Key available at http://www.stupendous.org/
>
> Dave Canan
> TSM Performance
> IBM Advanced Technical Support
> ddcanan AT us.ibm DOT com
>

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