I read just about every TSM mail in this list as they come in.   Why do I
do this even though it takes time out of a busy schedule?
Because I either learn or refresh my mind on some TSM subject everyday.  If
I haven't already experienced a problem that comes up, I can pretty much
count on having that same problem down the line or hopefully avoid it from
learning something on this list.  I really resent having to take the time
to go to some salespersons web site to watch something that isn't even TSM
related!  This is one of the rudest things I have ever experienced on the
web.

Shannon Bach
Madison Gas & Electric Co.
Operations Analyst - Data Center Services
Office 608-252-7260
Fax 608-252-7098
e-mail sbach AT mge DOT com