How to research a problem?

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How to research a problem?

2003-01-30 09:52:28

Subject:	How to research a problem?
From:	David E Ehresman <deehre01 AT LOUISVILLE DOT EDU>
To:	ADSM-L AT VM.MARIST DOT EDU
Date:	Thu, 30 Jan 2003 09:51:12 -0500

What is the best way to research whether a given tsm problem has been
reported to IBM and whether a fix has been released or is being worked
on?  Is there a web page to do this kind of search on or is the best
route to call the support center?

David

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