Re: Link to TSM Clients
2003-01-03 07:29:35
I agree - it is a circular mess!
----- Original Message -----
From: "Richard Sims" <rbs AT BU DOT EDU>
To: <ADSM-L AT VM.MARIST DOT EDU>
Sent: Friday, January 03, 2003 7:11 AM
Subject: Re: Link to TSM Clients
> >The web site is a huge improvement over the old site in many ways...
>
> The changes in the Tivoli web site may have improved some things, but
> in many ways things are far worse for anyone trying to use that site.
> In the past (about a year and a half ago) it used to be relatively easy
> to find things, and to position to them. Now it's almost impossible to
> readily find things on the web site - as has been the subject of MANY
> postings. The TSM manuals are a case in point... In the past we used
> to be able to go to a page and, boom, there were all the manuals, ready
> to view: just pick one and you're there. Now you have to plow through
> the absurd "Tivoli Information Center", position to the "S" region,
> then try to locate anything TSM amongst other Tivoli clutter, and then
> you have to go from place to place to look at Messages, then Server docs,
> then separately to Clients. This is patently absurd, and points to
> everything that's wrong with Tivoli thinking. They really seem to
> believe that this chaos is beneficial to customers!? We're back to
> the old IBM attitude of defining what customers need rather than
> discerning needs, listening, and providing actually useful solutions.
>
> I despair for the * Storage Manager product as long as it is under
> the generic amalgam called Tivoli.
>
> Richard Sims, BU
>
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