ADSM-L

Re: Idle system fails with Media mount not possible

2002-12-18 11:08:40
Subject: Re: Idle system fails with Media mount not possible
From: Kent Monthei <Kent.J.Monthei AT GSK DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 18 Dec 2002 10:51:59 -0500
On the TSM Server, what does 'query occupancy' report ?  In what pools are
your backups of this client vs others ultimately landing ?





"Conko, Steven" <sconko AT ADT DOT COM>

Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
18-Dec-2002 10:37
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        To:     ADSM-L

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        Subject:        Re: Idle system fails with Media mount not possible

well, by using the piecemeal method of successfully individually backing
up
everything that failed i have finally been able to run a successfull
system
wide backup. strange. is it possible with a 1GB filesize limit on the
diskpool that several files added up to more than 1 gb? would that cause a
problem?

-----Original Message-----
From: Kent Monthei [mailto:Kent.J.Monthei AT GSK DOT COM]
Sent: Wednesday, December 18, 2002 9:59 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Idle system fails with Media mount not possible


On the client, do a 'dsmc show opt' and a 'dsmc q inclexcl' to check for
stray management-class bindings that are different from your other working
clients.  If all your clients don't belong to a common domain, then check
the server for missing copygroup definitions, incorrect target pool,
target pool with no associated volume, and/or policysets that haven't been
'activate'd.





"Conko, Steven" <sconko AT ADT DOT COM>

Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
18-Dec-2002 09:29
Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>




        To:     ADSM-L

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        Subject:        Re: Idle system fails with Media mount not
possible

The strange thing as that other clients are backing up fine... these are
three very similar, nearly identical clients, all configured exactly the
same. the others backup fine, and this incremental keeps failing in the
same
spot with the media mount not possible.

-----Original Message-----
From: Robert L. Rippy [mailto:robert_rippy AT KINDREDHEALTHCARE DOT COM]
Sent: Wednesday, December 18, 2002 9:12 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Idle system fails with Media mount not possible


I've also seen this where Unix hasn't released the drives from the OS. TSM
seems them as available but not Unix. I have had to delete the drive and
redefine so that they can be used. It was a bug in a certain code of TSM
but I can't remember which one or even if that is truly your problem.

Thanks,
Rob.



From: "Conko, Steven" <sconko AT ADT DOT COM> on 12/18/2002 09:03 AM

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

To:   ADSM-L AT VM.MARIST DOT EDU
cc:
Subject:  Re: Idle system fails with Media mount not possible

the client was already set to 2 mount points. the storage pool does not
fill
up. any other suggestions?

-----Original Message-----
From: Robert L. Rippy [mailto:robert_rippy AT KINDREDHEALTHCARE DOT COM]
Sent: Wednesday, December 18, 2002 7:47 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Idle system fails with Media mount not possible


Query the node with F=d and change Number of Mount points from 0 to at
least number of drives you have in library. What happened is stgpool
probally filled up and the backup tried to continue on tape, but with
Number of Mount points set to 0 said no and it failed.

Thanks,
Robert Rippy




From: "Conko, Steven" <sconko AT ADT DOT COM> on 12/17/2002 04:19 PM

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

To:   ADSM-L AT VM.MARIST DOT EDU
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Subject:  Idle system fails with Media mount not possible

strange one... and ive looked at everything i can think of.

In client dsmerror.log:

12/17/02   15:01:54 ANS1228E Sending of object
'/tibco/logs/hawk/log/Hawk4.log' failed
12/17/02   15:01:54 ANS1312E Server media mount not possible

12/17/02   15:01:57 ANS1312E Server media mount not possible



In activity log:

ANR0535W Transaction failed for session 1356 for node
SY00113 (AIX) - insufficient mount points available to
satisfy the request.


There is NOTHING else running on this TSM server. All 6 drives are online.
The backup is going to a 18GB diskpool that is 8% full, there are plenty
of
scratch tapes, i set max mount points to 2. keep mount point=yes. it
starts
backing up the system then just fails... always at the same point. the
file
its trying to back up does not exceed the max size. all drives are empty,
online. diskpool is online. i see the sessions start and then just after a
minute or 2 just abort.

any ideas?