i triple checked the activity log and there were no pending requests for
tape mounts. it appears to backup the DIR portion fine but always fails (3
straight days now) on the IS portion.

-----Original Message-----
From: Robert L. Rippy [mailto:robert_rippy AT KINDREDHEALTHCARE DOT COM]
Sent: Monday, December 16, 2002 10:51 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: TDP Exchange Failing


Check prior to that message for other related issues like no drives
available or storage pool full. Looks like no resources available for
backup. No tape drives or it could of been preempted by another higher
process. Just look prior to what you have below. I would search activity
log like this : 'Q AC BEGIND=12/15/2002 BEGINT=00:00 ENDD=12/15/2002
S=MAILJAXEX'

Thanks,
Robert Rippy



From: "Conko, Steven" <sconko AT ADT DOT COM> on 12/16/2002 10:45 AM

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

To:   ADSM-L AT VM.MARIST DOT EDU
cc:
Subject:  TDP Exchange Failing

hi all! running into a problem here.

TSM Server = AIX 4.3.3/TSM 4.2, 3494 Tape Library, 3590 type drives
TDP Client = WinNT 4.0, TSM Client 4.2, TDP Version

Getting this error in the Server Activity log:

12/15/02   22:01:25      ANE4993E (Session: 139502, Node: MAILJAXEX)  TDP
MSExchgV2
                          NT ACN3502 TDP for Microsoft Exchange: full
backup
of
                          Information Store from server MAILJAX failed, rc
=
418.

12/15/02   22:01:25      ANR2579E Schedule FUL_EXH_BACKUP_2200 in domain
ADT_NT for
                          node MAILJAXEX failed (return code 402).


Got this message from the client log:

12/15/2002 22:01:25 ANS1309W (RC9)    Requested data is offline
12/15/2002 22:01:25 Retrying failed backups...
12/15/2002 22:01:25 Total storage groups requested for backup:  1
12/15/2002 22:01:25 Total storage groups backed up:             0
12/15/2002 22:01:25 Total storage groups expired:               0
12/15/2002 22:01:25 Total storage groups excluded:              0
12/15/2002 22:01:25 Throughput rate:                            6,558.73
Kb/Sec
12/15/2002 22:01:25 Total bytes transferred:                    344,961,289
12/15/2002 22:01:25 Elapsed processing time:                    51.36 Secs


any idea whats going on here?