It would be even better to mark the tape as destroyed and perform restore 
from copypool. But problems with other volumes are more alarming. There 
might be a drive problem.

Zlatko Krastev
IT Consultant






"Davidson, Becky" <Becky.Davidson AT SLBG DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
27.11.2002 16:50
Please respond to "ADSM: Dist Stor Manager"

 
        To:     ADSM-L AT VM.MARIST DOT EDU
        cc: 
        Subject:        Re: HELP NEEDED : can not recall data from 3584 library


I think the first thing I would do is move the data off the tapes to 
another
tape.  Then I would try the recall again.  It appears the tape is going 
bad.

-----Original Message-----
From: rachida elouaraini [mailto:rachida.elouaraini AT CARAMAIL DOT COM]
Sent: Wednesday, November 27, 2002 9:43 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: HELP NEEDED : can not recall data from 3584 library


Hi all,
I have spent a lot of time in resolving the following
problem but in vain, I need your help.
My problem began when I tried to do "dsmrecall" to one of my
migrated
files stored in 3584-LIB (dsmrecall file).
The output of the command is :

"ANS4007E Error processing '/oper/ICMSHALAD+0039': access to
the object is denied"
My migrated file is not recalÚled to my workstation, when I
saw in the "dsmerror.log" file, I found these messages:
ÚANS9028E dsmrecalld: cannot determine the file system name
for fsid (2
0066, 8).
ÚANS9548W Cannot complete remote file access.
ÚANS4007E Error processing '/oper/ICMSHALAD+0039': access to
the object
 is denied

The problem is that I can recall some files migrated and can
not for others. I thought to do an "audit library", no
result. After I did "audit volume" for 5 tapes (Storage Pool
Name: SPACEMGTAPE).
I found One tape with "damaged files" : audit volume
772AAO fix=no
I found 18 damaged files. I repeat this operation another
time (audit volume 772AAO fix=no ), but I found only 3
"damaged files". I recall my file, no result.

After the "audit" command I found the following messages in
the activity log :

ANR8311E An I/O error ocured while accessing drive rmt1 for
read operation

ANR1417W access mode for volume 772AAO now set to "read
only" due to exessive errors

ANR2335W audit volume has encountered an I/O error for
volume 772AAO while attempting to read /oper/ICMSH......

ANR8376E I/O error on drive
RMT1............................... Refer to Appendix D in
the "Messages manual for recommended action"

ANR8359E Media fault detected on LTO volume 772AAO in drive
RMT1
ANR2317W Audit volume found damaged file on volume 772AAO
node.........

Today, I have done for the third time "audit volume 772AAO
fix=no", but I don't find "damaged files", I don't know why.
Some of my files are always "not recalled" .
In the "dsmerror.log" file I find a lot of others messages:

 ANS9507E dsmrecalld: cannot request the right on session
7234028338404
931412 for file handle c1c205713b530895 00004ba40001000c
token = 1684303472-4459551533704413222. Reason : A file
descriptor does not refer to an open file.

ÚANS9515E unkown: cannot set the migration information.
Reason: A file
descriptor does not refer to an open file.

The output of the command : "q volume 772AAO f=d " is :
Volume Name: 772AAO
 Storage Pool Name: SPACEMGTAPE
 Device Class Name: LTO-TAPE
 Estimated Capacity (MB): 143,559.3
 Pct Util: 82.2
 Volume Status: Full
 Access: ReadOnly
 Pct. Reclaimable Space: 17.8
 Scratch Volume?: Yes
 In Error State?: No
 Number of Writable Sides: 1
 Number of Times Mounted: 915
 Write Pass Number: 1
 Approx. Date Last Written: 06/19/02 02:03:23
 Approx. Date Last Read: 11/26/02 14:21:12
 Date Became Pending:
 Number of Write Errors: 0
 Number of Read Errors: 64
 Volume Location:
Last Update by (administrator): ADMIN
 Last Update Date/Time: 11/25/02 12:19:00


PS : When I can not recall some of my migrated files to my
local workstation, I thought that these files are written in
the tape 772AAO that contains damaged files, but I found
others files that I can not recall (by dsmrecall) and that
are written in others volumes not containing "damaged
files".

For information we have 3 clients TSM (OS=AIX433), and one
TSM server with OS = AIX 433
library : 3584 -LIB

Thank you very much
_________________________________________________________
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