ADSM-L

random I/O errors since repairs

2002-11-07 08:32:05
Subject: random I/O errors since repairs
From: "Loon, E.J. van - SPLXM" <Eric-van.Loon AT KLM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 7 Nov 2002 14:31:56 +0100
Hi *SM-ers!
We have a 3575-L32 library. About a week ago the library was unavailable due
to a broken drive (drive 1 which is also the library control path). The
power board was replaced and everything looked fine afterwards.
Since then, every now and then drives go offline after the following error:

ANR8300E I/O error on library 3575LIB-R1 (OP=00006C03, CC=207, KEY=05,
ASC=2C, ASCQ=00,
SENSE=70.00.05.00.00.00.00.0A.00.00.00.00.2C.00.00.00.00.00.,
Description=Device is not in a state capable of performing request).  Refer
to Appendix D in the 'Messages' manual for recommended action.
ANR8446I Manual intervention required for library 3575LIB-R1.

Unrecoverable drive failures on drive RMT5 (/dev/rmt5); drive is now taken
offline.


I tried everything. Deleting the drives from AIX, purging the SAN Data
Gateway device database and rescan the SCSI interface, nothing seems to
work.
I checked Appendix D for ASC=2C, ASCQ=00. The only line I can find is:
0x2C 0x00 Command sequence error.
I'm lost!!!!
Any help will be VERY much appreciated!
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines


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