ADSM-L

Weird Managedservices problem

2002-10-30 22:21:24
Subject: Weird Managedservices problem
From: Steve Harris <Steve_Harris AT HEALTH.QLD.GOV DOT AU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 31 Oct 2002 13:10:20 +1000
Hi All,

Here's a screwy one that's got me stumped

Server TSM 4.2.1.8 AIX 4.3.3
Client TSM 4.2.1.25 Solaris 2.7

We've been running TSM on this box for some time.  Recently we changed over to 
run managedservices schedule and webclient.
Backups have been running fine.  Suddenly, 2002-10-27 the daily incremental was 
running, but hung after processing / filesystem. There are no NFS mounts on 
this box.
Nothing in dsmsched.log or dsmerror.log or dsmwebcl.log.
When I got to this there was no dsmc sched process running, but dsmcad was 
still running.
Stopping and restarting dsmcad makes no difference.
If I take "schedule" out of the managedservices paramater in dsm.sys, I can run 
dsmc sched and all works perfectly.
Put it back and restart dsmcad and schedules won't start.
dsmwebcl.log shows

31-10-2002 09:49:48 (dsmcad) Client Acceptor - Built Feb 25 2002 14:38:58 
31-10-2002 09:49:48 (dsmcad) Version 4, Release 2, Level 1.28   
31-10-2002 09:49:48 (dsmcad) (C) Copyright IBM Corporation, 1990, 2001, All 
Rights Reserved.
31-10-2002 09:49:48 (dsmcad) Dsmcad is working in   Webclient   Schedule   mode.
31-10-2002 09:49:48 (dsmcad) ANS3000I HTTP communications available on port 
1581.
31-10-2002 09:49:48 (dsmcad) Command will be executed 
in 1 minute.

Web client works fine.

TCPPort is specified as 1500, HTTPport is left to default

netstat shows a process listening on port 1581, nothing on 1500, and this is 
the same as another machine which does work correctly.

Snooping the interface on the client that works, we see when dsmcad starts, a 
connection is made from client to server from a high numbered port to 1500 on 
the server.  A scheduled backup then seems to connect to this port

Snooping on the client that fails, there is an attempt by the server to connect 
on 1501, but this is rejected as the client isn't listening on 1501.

Does anyone have any debugging ideas?

Thanks

Steve


Steve Harris
AIX and TSM Admin
Queensland Health, Brisbane Australia
 



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