ADSM-L

Re: restore hangs

2002-10-29 15:48:56
Subject: Re: restore hangs
From: Justin Bleistein <justin.bleistein AT SUNGARD DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 29 Oct 2002 15:11:09 -0500
(tsm server activity log) from the tsm server type in:

q actlog begind=today begint=half_hour_before_backup (ex: 03:00:00).
endt=now endd=today > file

then send me file in an attachement. Better yet get familar with it and do
a "h q actlog" from TSM to  see how to use it. It's a log of all TSM server
events. It's very useful in debuging these type of issues. One more  thing
also go to the directory where you started this restore and send me the
"dsmerror.log" file that should be there, or whatever you naming convention
for the client error log is set to be.

--Justin



                      Fred Johanson
                      <fred AT MIDWAY DOT UCHI        To:       ADSM-L AT 
VM.MARIST DOT EDU
                      CAGO.EDU>                cc:
                      Sent by: "ADSM:          Subject:  Re: restore hangs
                      Dist Stor
                      Manager"
                      <[email protected]
                      .EDU>


                      10/29/2002 02:52
                      PM
                      Please respond to
                      "ADSM: Dist Stor
                      Manager"






What's in the ActLog?  Is it looking for a tape that's unavailable?  I saw
that with a user last week.


At 12:56 PM 10/29/2002 -0600, you wrote:
>I'm probably annoying the hell out of you all, but I'm really stuck, and I
>need someones help.
>
>Running ADSM serv 3.1 on AIX 4.3.3 with 3575 tape library.
>
>I'm trying to restore a filesystem. I first tried running dsm on the
>client, the process starts, and it starts restoring the directory
>structure (or whatever its doing), but after a minute or two it just
>hangs. The restore is not active anymore, and it changes its state to
>"restorable", and the Sess State changes from Run to RecvW:
>
>adsm> q se
>
>   Sess Comm.  Sess     Wait   Bytes   Bytes Sess  Platform Client Name
>Number Method State    Time    Sent   Recvd Type
>------ ------ ------ ------ ------- ------- ----- --------
>--------------------
>      2 Tcp/Ip Run      0 S  697.2 K     102 Admin AIX      ALAZAREV
>  1,572 Tcp/Ip Run      0 S    4.7 K     421 Admin AIX      ALAZAREV
>  1,573 Tcp/Ip RecvW    2 S    2.2 M     615 Node  AIX
>HERA.ITG.UIUC.EDU
>
>adsm> q rest
>
>   Sess    Restore        Elapsed    Node Name
Filespace
>Number    State          Minutes                                 Name
>------    -----------    -------    -------------------------
>-----------
>     -1    Restartable          2    HERA.ITG.UIUC.EDU
>/home/mac/-
>                                                                   tate
>
>Now, from previous posts help, I also tried using the incremental restore.
>On the client command line I ran the following command:
>
>#dsmc restore "home/mac/tate/*" -replace=no -subdir=yes
>
>This has the exact same result as the other restore. It goes for a minute
>or two and then it hangs, and becomes a restartable session with a state
>of RecvW.
>
>BTW, the dsmadmc -console windows shows absolutetly NO errors. It puts two
>tapes into the drives, takes them out, then just sits there. NO errors!
>
>Does anyone have any ideas? If I should give more info please let me know.
>I'm totally stuck, and everyone is getting pissed at me.
>
>Thanks in advance,
>
>Alex
>---                                                        ---
>    Alex Lazarevich | Systems | Imaging Technology Group
>    alazarev AT itg.uiuc DOT edu | (217)244-1565 | www.itg.uiuc.edu
>---                                                        ---

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