ADSM-L

dsmcsvc.exe will not die

2002-09-18 11:22:25
Subject: dsmcsvc.exe will not die
From: Hussein Abdirahman <hussein.abdirahman AT IRWINTOY DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 18 Sep 2002 10:33:30 -0400
Hello All;

I have a win2k client that its backup fails and the dsmsvc.exe process
seems to consume  a lot of CPU. 40-50% even when there is no backup running.

I can not kill this process with the "kill -f PID" command or through the
task manager.
Stopping the service would not stop it either.

The dsmerror.log contains the following.

09/18/2002 07:33:04 cuConfirm: Received rc: -50 trying to receive
ConfirmResp verb
09/18/2002 07:33:04 ANS1809W Session is lost; initializing session reopen
procedure.
09/18/2002 07:33:05 ANS1809W Session is lost; initializing session reopen
procedure.
09/18/2002 07:33:20 ANS1810E TSM session has been reestablished.
09/18/2002 07:33:21 ANS1005E TCP/IP read error on socket = 844, errno =
10035, reason : 'A non-blocking socket operation could not be completed
immediately.'.
09/18/2002 07:33:21 ANS1809W Session is lost; initializing session reopen
procedure.
09/18/2002 07:33:22 ANS1809W Session is lost; initializing session reopen
procedure.
09/18/2002 07:33:37 ANS1810E TSM session has been reestablished.



Any suggestions on the cause and the cure of this?




Environment:
Client:
Windows 2000 SP2 (contains a shared drive) Which is, looking the scheduler
log, where the backup hangs.
TSM client version is 5.1.1.0


Server;
AIX 4.3.3.0 ML10
TSM version 5.1.1.0


TIA and regards;

Hussein M. Abdirahman
UNIX Administrator
IrwinToy LTD

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