ADSM-L

Re: Exchange backup failing with undocumented message

2002-09-09 12:49:42
Subject: Re: Exchange backup failing with undocumented message
From: "Lambelet,Rene,VEVEY,GL-CSC" <Rene.Lambelet AT NESTLE DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 9 Sep 2002 18:46:49 +0200
Del, how can I get the proper values to use, we are in production and we
cannot just try/retry. Actually we use buffers=3, buffersize=1024

Should I ask Microsoft for explanation about the message  "The specified
network name is no longer available" ?

Lastly, what about the modification in the TSM Message manual ?

Thanks,
rené

-----Original Message-----
From: Del Hoobler [mailto:hoobler AT US.IBM DOT COM]
Sent: Monday,9. September 2002 18:04
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Exchange backup failing with undocumented message


> can anyone give me details about possible cause of this error (backup
stops,
> nothing transferred):
>
> - The specified network name is no longer available.  (see listed TdP log
> below)
>
> - in the actlog, I found ACN3502E saying a backup error occured during a
> restore. Please correct the manual !

René,

This error is coming back from a Microsoft API.
It normally means that there are machine resource issues
and the Exchange server cannot get the resources
it needs to complete the backup.
Try changing the BUFFERSIZE and/or BUFFERS
options to smaller values and retry.
In many cases, a recycling of all Exchange services
and/or a reboot was necessary to free resources that the
Exchange Information Store service was not freeing properly.

Thanks,

Del

----------------------------------------------------

Del Hoobler
IBM Corporation
hoobler AT us.ibm DOT com

- Never cut what can be untied.
- Commit yourself to constant improvement.

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