ADSM-L

Re: Error installing client

2002-08-23 04:51:03
Subject: Re: Error installing client
From: "Loon, E.J. van - SPLXM" <Eric-van.Loon AT KLM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 23 Aug 2002 10:53:37 +0200
Hi Todd!
InstallShield checks the TEMP and TMP environment variables in System
Properties of Windows for a location it can use to install. If the
workstation doesn't have these variables defined, or if these variables
point to an invalid location, you will see this error.
Issue the following commands through the Windows NT command prompt:
echo %temp%
echo %tmp%
Windows will return a directory path. Does this path exist? If not, that's
the cause. You will have to change it through the Control Panel, System,
Environment tab.
Good luck!
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines



-----Original Message-----
From: Todd Lundstedt [mailto:Todd_Lundstedt AT VIA-CHRISTI DOT ORG]
Sent: Thursday, August 22, 2002 23:25
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Error installing client


I am trying to install the B/A client on NT 4.0 Workstation.  I have tried
versions 4.2.1.15 and 4.2.1.32.  I get the same error during install, but
only on my workstation.
After the "tsm_images" is extracted and installed, I select "Install
Products", then select "Install Backup-archive Client".  English is the
default language, and I select OK on the "Choose Setup Language" dialog
box.  It goes through the InstallShield Wizard, appearing to do something
(the little blue line scrolls across the bottom, twice).  Then I get the
error...
InstallShield
1201: Setup needs 8000 KB free disk space in C:\.  Please free up some
space and try again.
OK

8000 KB is roughly 8MB.. and my C: drive has nearly 900MB free.

Anyone have any clues?


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