ADSM-L

Re: 5.1.1 Windows 2000 scheduler won't start

2002-08-14 10:55:37
Subject: Re: 5.1.1 Windows 2000 scheduler won't start
From: Eliza Lau <lau AT VTCAT.CC.VT DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 14 Aug 2002 10:57:26 -0400
Just heard from Level 2 support.  It is a bug since 4.2.  An APAR will be
assigned to the problem.  4.2 has been out for a while.  Why Tivoli didn't
know about this?  It is so obvious.  The  scheduler didn't start the first
time we installed it.

Eliza

>
> Eliza,
>
> Just for the record, I'm seeing the same behavior in the TSM 4.2.2 client
> on Windows 2000 Server.
>
> I haven't done anything about it yet because the service does start
> eventually, and we almost never reboot servers.
>
> Tab Trepagnier
> TSM Administrator
> Laitram Corporation
>
>
>
>
>
>
>                     Eliza Lau
>                     <lau AT VTCAT DOT CC.       To:     ADSM-L AT VM.MARIST 
> DOT EDU
>                     VT.EDU>              cc:
>                     Sent by:             Subject:     Re: 5.1.1 Windows 2000 
> scheduler won't
>                     "ADSM: Dist           start
>                     Stor Manager"
>                     <ADSM-L AT VM DOT MAR
>                     IST.EDU>
>
>
>                     08/09/2002
>                     01:58 PM
>                     Please respond
>                     to "ADSM: Dist
>                     Stor Manager"
>
>
>
>
>
>
> Ours is also a brand new W2K server with no previous version of TSM client
> installed.
>
> Eliza
>
> >
> > In our case, the servers that are failing are brand new servers, never
> had
> > an older client installed.
> >
> > As a bypass, we've set the recovery option on the service to restart on
> the
> > first failure - seems to work so far.
> >
> > Tim
> > -----Original Message-----
> > From: Halvorsen Geirr Gulbrand [mailto:gehal AT WMDATA DOT COM]
> > Sent: August 9, 2002 1:32 AM
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Subject: Re: 5.1.1 Windows 2000 scheduler won't start
> >
> > Hello,
> > I've seen this when upgrading from one level to another, (in my case from
> > 4.1.x to 4.2.x).
> > I used DSMCUTIL to remove the service, then started the client, and from
> > utilities, installed scheduler service again, importing same opt-file,
> and
> > it worked fine.
> > I don't know if this is the case for v. 5.1.x, but it's worth a
> try...maybe?
> >
> > Rgds.
> > Geirr G. Halvorsen
> >
> > -----Original Message-----
> > From: Boireau, Eric (MED) [mailto:eric.boireau AT MED.GE DOT COM]
> > Sent: 9. august 2002 07:35
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Subject: Re: 5.1.1 Windows 2000 scheduler won't start
> >
> >
> > I have the same kind of issue on my Laptop with Win2K Pro and TSM 5.1.0.1
> > Client. It sayd that the service hangs at startup. But the service is
> > started and run well
> >
> > Regards,
> > Eric
> > -----Original Message-----
> > From: Rushforth, Tim [mailto:TRushfor AT CITY.WINNIPEG.MB DOT CA]
> > Sent: Friday, August 09, 2002 3:27 AM
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Subject: Re: 5.1.1 Windows 2000 scheduler won't start
> >
> >
> > Hi Eliza:
> >
> > We are experiencing this on SOME of our Windows 2000 Servers.  On these
> > servers the Schedule service fails SOMETIMES on reboot. On other 2000
> > servers we have never had a problem.  I've opened a problem with Tivoli
> on
> > this (PMR 40368).  The only similarity for machines that are failing that
> I
> > can see (so far!) is that they are all multi-processor.
> >
> > We are running 5.11 clients, server is windows 2000 4.2.0.  (We've just
> > started to roll out the 5.11 client - all looked good in testing!)
> >
> > Tim Rushforth
> > City of Winnipeg
> >
> > -----Original Message-----
> > From: Eliza Lau [mailto:lau AT VTCAT.CC.VT DOT EDU]
> > Sent: August 8, 2002 11:39 AM
> > To: ADSM-L AT VM.MARIST DOT EDU
> > Subject: 5.1.1 Windows 2000 scheduler won't start
> >
> > We are experiencing problems with the TSM scheduler not starting on
> Windows
> > 2000 servers.
> >
> > A user installed TSM client 5.1.1 on a Windows 2000 server with SP2 and
> all
> > hotfoxes.  After the scheduler is installed, the user got the following
> > message:
> >   An error occurred while starting the service
> >
> > He then pressed OK and a message box said
> >   Scheduler successfully installed
> >
> > When he looked at the Scheduler service, it was installed but not
> started.
> > He started it manually and things worked fine from then on. The error in
> the
> > event log:  event 7031
> >         The TSM scheduler service terminated unexpectedly
> >
> > After the machine reboots, the schedule doesn't start even though it is
> set
> > to automatic.  In the event log:  event 7022
> >         The TSM scheduler service hung on starting
> >
> > After a manual start, the scheduler works again.  He can reproduce it
> > everytime.  This only happens on our Windows 2000 server machines.  We
> have
> > other Windows 2000 Professional machines that have no problems.
> >
> > server: AIX 4.3.3, TSM 4.2.1.15
> > client: Windows 2000 server with SP2 and all hotfixes
> >         TSM client 5.1.1
> >
> > Eliza Lau
> > Virginia Tech Computing Center
> > 1700 Pratt Drive
> > Blacksburg, VA 24060
> > lau AT vt DOT edu
> >
>