ADSM-L

Re: 5.1.1 Windows 2000 scheduler won't start

2002-08-09 01:39:00
Subject: Re: 5.1.1 Windows 2000 scheduler won't start
From: "Boireau, Eric (MED)" <eric.boireau AT MED.GE DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 9 Aug 2002 07:34:33 +0200
I have the same kind of issue on my Laptop with Win2K Pro and TSM 5.1.0.1
Client. It sayd that the service hangs at startup. But the service is
started and run well

Regards,
Eric
-----Original Message-----
From: Rushforth, Tim [mailto:TRushfor AT CITY.WINNIPEG.MB DOT CA]
Sent: Friday, August 09, 2002 3:27 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: 5.1.1 Windows 2000 scheduler won't start


Hi Eliza:

We are experiencing this on SOME of our Windows 2000 Servers.  On these
servers the Schedule service fails SOMETIMES on reboot. On other 2000
servers we have never had a problem.  I've opened a problem with Tivoli on
this (PMR 40368).  The only similarity for machines that are failing that I
can see (so far!) is that they are all multi-processor.

We are running 5.11 clients, server is windows 2000 4.2.0.  (We've just
started to roll out the 5.11 client - all looked good in testing!)

Tim Rushforth
City of Winnipeg

-----Original Message-----
From: Eliza Lau [mailto:lau AT VTCAT.CC.VT DOT EDU]
Sent: August 8, 2002 11:39 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: 5.1.1 Windows 2000 scheduler won't start

We are experiencing problems with the TSM scheduler not starting on Windows
2000 servers.

A user installed TSM client 5.1.1 on a Windows 2000 server with SP2 and all
hotfoxes.  After the scheduler is installed, the user got the following
message:
  An error occurred while starting the service

He then pressed OK and a message box said
  Scheduler successfully installed

When he looked at the Scheduler service, it was installed but not started.
He started it manually and things worked fine from then on. The error in the
event log:  event 7031
        The TSM scheduler service terminated unexpectedly

After the machine reboots, the schedule doesn't start even though it is set
to automatic.  In the event log:  event 7022
        The TSM scheduler service hung on starting

After a manual start, the scheduler works again.  He can reproduce it
everytime.  This only happens on our Windows 2000 server machines.  We have
other Windows 2000 Professional machines that have no problems.

server: AIX 4.3.3, TSM 4.2.1.15
client: Windows 2000 server with SP2 and all hotfixes
        TSM client 5.1.1

Eliza Lau
Virginia Tech Computing Center
1700 Pratt Drive
Blacksburg, VA 24060
lau AT vt DOT edu