Re: Select Command problems with TSM 5.1.1
2002-07-24 08:08:17
Subject: |
Re: Select Command problems with TSM 5.1.1 |
From: |
Linda Seeba <seeba AT US.IBM DOT COM> |
Date: |
Wed, 24 Jul 2002 07:06:32 -0500 |
Thanks for your help. We have an open ticket with TSM support since last
week and they still haven't given us this information. I would be curious
if anyone else is having problems with TSM support Level 1 help. I have had
a couple tickets lately that level one has given me the wrong information
and caused a lot of wasted time and effort. The problem wasn't resolved
until I would escalate the ticket to Level 2 support.
Linda Seeba Phone: (314) 234-5190
I/T Specialist - Sr Fax: (314) 232-4581
IBM Global Services E-Mail:seeba AT us.ibm DOT com
Dave Canan <ddcanan AT ATTGLOBAL DOT NET>@VM.MARIST.EDU> on 07/23/2002 07:49:40
PM
Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
cc:
Subject: Re: Select Command problems with TSM 5.1.1
This problem was addressed in TSM 5.1.1.1, APAR IC33455.
At 04:57 PM 7/23/2002 -0400, you wrote:
>Known Problem. Call Support.
>
>Paul D. Seay, Jr.
>Technical Specialist
>Naptheon, INC
>757-688-8180
>
>
>-----Original Message-----
>From: Linda Seeba [mailto:seeba AT US.IBM DOT COM]
>Sent: Tuesday, July 23, 2002 4:19 PM
>To: ADSM-L AT VM.MARIST DOT EDU
>Subject: Select Command problems with TSM 5.1.1
>
>
>Environment: AIX 4.3.3 TSM 5.1.1 Server Code
>
>
>Prior to TSM 5.1.1 I was able to get statistics for backups from the
Summary
>table using the select command. Since upgrading the Server code to 5.1.1
the
>summary table no longer contains information for backup activity. When I
do
>select commands against the Summary table I can still see the backup
>information from before the upgrade, but there is no backup information in
>the Summary table after the upgrades.
>
>
>Linda Seeba Phone: (314) 234-5190
>I/T Specialist - Sr Fax: (314) 232-4581
>IBM Global Services E-Mail:seeba AT us.ibm DOT com
Dave Canan
IBM Advanced Technical Support
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