ADSM-L

Re: sending mail to the list

2002-06-10 08:34:13
Subject: Re: sending mail to the list
From: Del Hoobler <hoobler AT US.IBM DOT COM>
Date: Mon, 10 Jun 2002 08:28:32 -0400
> I need some help for the TDP 2.2 Product of our Exchange Servers.
> We backed up our Information-Stores over a GB/Ethernet  tcp/ip connection
> with very bad performance and long durations.
> After some tunings we got an "unknown API-Error" Code 425.

Wolf-Christian,

You said you spoke to IBM.  Was that IBM support?
Did you have a PMR?  You can change the buffers to 8 and
the buffersize to 8192, but most of the testing that
we have seen is that buffers at 3 and buffersize of 1024
provides the best results.

"Unknown Exchange API error" needs to be looked at
more closely. The service team needs to examine the
specific HRESULT code returned with that error.
The only way to capture this information is with a trace.
Please open a new PMR (or reopen the old one) if you
continue to see this error.

Thanks,

Del

----------------------------------------------------
Del Hoobler
Del Hoobler
IBM Corporation
hoobler AT us.ibm DOT com

Leave everything a little better than you found it.
Smile a lot: it costs nothing and is beyond price.
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