ADSM-L

dsm failed to start for system behind firewall

2002-01-17 15:21:16
Subject: dsm failed to start for system behind firewall
From: brian welsh <brianwelsh3 AT HOTMAIL DOT COM>
Date: Thu, 17 Jan 2002 21:18:45 +0100
Hello *sm-ers,

TSM Server 4.1.1.0 and AIX 4.3.3
TSM Client 4.1.0.0 and AIX 4.3.3

In our environment we have multiple IP-domains seperated by a firewall. For
clients in the domain our TSM-server is in, there is no problem. For clients
in domains behind firewall there is a problem with the GUI.

First we set the DISPLAY variable (export DISPLAY=ipadres:0), then
we give command 'dsm'. And after a while receive message 'Error: can't open
display'.
When we start a session with command 'dsmc', then we can do back-up and
restore without problems.

Now, we think that it have to do with the security, set on firewall ports.
Now we like to know what kind of data-type the commands dsm and dsmc are
using, so that we can do a request to open the ports for that kind of
data-traffic, so that we can use the GUI in case of a restore.

Thank you.

Brian.




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