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Re: Licencing. (and pricing)(and support)

2002-01-16 10:30:53
Subject: Re: Licencing. (and pricing)(and support)
From: "Prather, Wanda" <Wanda.Prather AT JHUAPL DOT EDU>
Date: Wed, 16 Jan 2002 10:28:16 -0500
And WHY do I have to call a DIFFERENT sales person for Tivoli software than
IBM software?
And WHY do I have to have a DIFFERENT support contract for Tivoli software
than IBM software?
And WHY do I have to call a DIFFERENT support number for Tivoli problems
than IBM software?
And WHY do I have to have a DIFFERENT logon for the Tivoli data base than
for IBMLINK, when the APARs show up in IBMLINK eventually anyway?
Lou Gerstner, WHAT WERE YOU THINKING to do this to your customers!?!?
(Tivoli probably won't return HIS phone calls, either.)

Wanda Prather
My opinions and not my employers'.


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