Brec,
Be sure that you are connecting to the correct port of the ARTIC card on
the LM.  By default the first 4 slots are rs232 and the second 4 slots are
rs422.
Usually, the config would be:
Slot1 - rs232 TSM port
Slot2 - rs232 w/ rs422 converter 3590 Cu Port
Slot3 - rs232 w/ rs422 converter 3590 Cu Port
Slot4 - rs232 w/ rs422 converter 3590 Cu Port
Slot5 - rs422 3590 Cu Port
etc, etc.

In the above example you would have to relocate a
3590 rs232 connection to a rs422 connection ( no need for
a converter now ) and plug TSM into the rs232 location.

Fyi, the port configurations are configured during the
"TEACH" of the 3494.

Hope this helps.
Denis




                    Brecton
                    Whitten              To:     ADSM-L AT VM.MARIST DOT EDU
                    <bwhitten@UAB        cc:
                    MC.EDU>              Subject:     3494,rs6000 and rs232
                    Sent by:
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                    Stor Manager"
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                    01/13/2002
                    09:33 PM
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TSM'ers,

  If anyone is using rs232 to communicate with
a 3494, some help would be appreciated. We
are currently running TSM 4.1 on AIX 4.3.3 on
a 604e High node ( MCA ) in an SP2 complex.
3590 drives SCSI attached in a 3494 using rs232
serial LM connection on a serial attached port
extender.

  We are trying to move to an H50 ( PCI ) , still
using AIX 4.3.3 and attempting to attach the LM
to the serial ( S2 ) port. We have tried using a 25 / 9
pin converter, but still are unable to connect to the LM.
We continue to get the 'Library is offline to host' message.
We are using Atape 5.4.4and atldd 4.1.5.

We have followed all doc about drivers. Adding atld through
SMIT starts lmcp daemon correctly and ibmatl.conf is
correctly configured. We have also tried a null / modem
connection between the serial cable and 25 / 9 pin
converter.

There are a couple of threads about this type of thing
but none of them address specifics about cable type
or any extras that are needed for connection.

If anyone has any suggestions or has made this
work, we would appreciate hearing from you.

                                                        TIA,
                                               Brec Whitten
                                               UAB Hospital