Here, Here!

I wholeheartedly agree.  About the best the providers can do, and we are one
of them, is to get you a pretty good start: hardware, software,
installation, and training to get the basic system up and running, reliably
doing backups on a daily basis.  How long you keep them, what you do with
the off-site copies, how quickly you can restore all become aspects of the
system you must design and constantly tweak to obtain.  Sure, the
consultants can make recommendations based on what others have done but does
that apply to you?  Perhaps, but probably not.

Our approach is to gather as many folks as possible into one place, explain
what TSM offers and begin to work a process to develop answers to how long,
how many, how fast, etc., that define an enterprise backup solution.  We
make it very clear at the onset that this is "your" backup solution, not
ours.

TSM can probably do the best job for you.  However, if you are not
intimately involved with the design and the daily care and feeding of this
very complex beast, you've got little chance of meeting anyone's business
objectives.  Especially your own business'.

Kelly J. Lipp
Storage Solutions Specialists, Inc.
PO Box 51313
Colorado Springs, CO 80949
lipp AT storsol DOT com or kelly.lipp AT storserver DOT com
www.storsol.com or www.storserver.com
(719)531-5926
Fax: (240)539-7175